Please HELP: after removing a virus I've lost all my personal files, and I have no restore points to use as recovery.

I had a guest to use a program called Windows restore, it looked and behaved as if what I thought was a Trojan horse.  Then I left the guest to the top and ran rKill followed by Malwarebytes, then the computer restarted itself.  But here's the error I made.  One of the websites I've read about the virus, told to turn off Windows system restore before you run these programs.  So I did, without realizing that the practice has so deleted restore points saved in the system restore.  Only the initial programs supplied with my computer start the CPU appeared on a black desktop computer.  My photos, music, documents and other programs I download weren't there.  Empty all files in my profile in my computer.  In addition to the recovery of the system Windows if not, how can I retrieve this information.  I've used up what little knowledge troubleshooting I have.  Thank you for your suggestions.

Your files have probably been hidden.

This article includes a link (towards the end) to a program that can view your files.

http://www.bleepingcomputer.com/virus-removal/remove-Windows-restore

Tags: Windows

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