Please help: billing is problem/unable to install free applications?

I bought two apps a few days ago and never received a receipt for those bought as I had received with others. I don't know if this is all connected or relevant for other information before but when I try to install any application, even if it's free, a notification saying required audit: log view your billing information. When I login it takes me to the account settings. There, it says 'there is a problem of billing with a previous purchase. Update your payment method. "Moreover, the location of security code is empty. What should I do? Were not paid apps then all I have to do is put in the missing info? Help, please

The message "problem with a previous purchase" implies that iTunes has not been able to collect money for your last purchase, and you must therefore to iTunes for it: pay a balance of the iTunes Store - Apple Support

You will not be able to download anything else (including free items and app updates) until it is paid off. If your existing card is not accepted (the security code field will not display when you access then the payment details for card security reasons) you have another card to try, or iTunes gift cards available in your country to pay what you need?

Tags: iTunes

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