Please help, I am not able to update windows: error code 0x80070005

This is my result

HKLM\software\Microsoft\Windows\CurrentVersion\Component Servicing\Retry Agent of base
HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm
HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005
HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\Package_for_KB955430~31bf3856ad364e35~x86~~6.0.1.18005\InstallCounter
HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005
HKLM\software\Microsoft\Windows\CurrentVersion\Component base Servicing\Sqm\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.1800

Error code 0 x 80070005 is also described as ACCESS DENIED (you may not to install updates).

Please check that you are logged into an account with administrative privileges.

Please follow these instructions if you encounter this error code during checking or install updates via Windows Udpate.  What follows applies only to Windows Vista.

  1. Download AccessChk (Sysinternals).  This tool allows you to assess the level of access of some users or groups of resources, including files, directories, registry keys, global objects and Windows services.  Here is the link to download the tool: http://technet.microsoft.com/en-us/sysinternals/bb664922.aspx
  2. Save the file on your desktop zip and extract the file:
    -Right-click on the file and select extract all...
    -Click Next when prompted for the Destination.

    Therefore, you should see a folder called AccessChk on your desktop.

  3. Open the folder AccessChk

  4. Hold the SHIFT key and right-click in the window.  Select "open here command prompt.

  5. A command prompt window should open a similar message:
    C:\Users\\Desktop\accesschk >

  6. Type the following command and press ENTER:
    "" AccessChk.exe "nt service TrustedInstaller" s - n k ' hklm\software\Microsoft\Windows\CurrentVersion\Component Based Servicing "> accesskchk.txt
    Tip: You should be able to copy and paste the command into the command prompt.

  7. Close the command prompt window.  Open the Accesschk folder on your desktop (if it has been closed).

  8. Double-click Accesschk.txt (text file), it should open Notepad.

  9. Copy and paste your results with a new question in the forum of Windows Update.  (Make sure that you write 0x80070005 in the subject).

Reference1

If this is not enough: -.

  1. If please download the subinacl.msi from the following link and save the patch to installation on the desktop:
     
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=e8ba3e56-d8fe-4A91-93Cf-ed6985e3927b&displaylang=en#AffinityDownloads
    SubInACL (SubInACL.exe)
    SubInACL is a command line tool that allows administrators to get the security information on files, registry keys, and services, and the transfer of information from one user to another, from local or global group to and from a domain to a domain.

  2. Please, go to the desktop and double-click on the downloaded file.

  3. Please select the C:\Windows\System32 folder as the Destination folder during installation. Later, we will use this tool to reset the permissions on the current computer settings.

  4. Click the "Start" button in the "Search" bar, type: "Notepad" (without the quotes) and press ENTER.

  5. Copy the following commands, and then paste them into the opened Notepad window:
     
    off @echo
     
    Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = administrators = f

Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = administrators = f
Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = administrators = f
Subinacl % lecteur_systeme % /subdirectories / Grant = administrators = f
Subinacl /subkeyreg HKEY_LOCAL_MACHINE/Grant = system = f
Subinacl /subkeyreg HKEY_CURRENT_USER/Grant = system = f
Subinacl /subkeyreg HKEY_CLASSES_ROOT/Grant = system = f
Subinacl % lecteur_systeme % /subdirectories / Grant = system = f
 
@Echo =========================
Completed @Echo.
@Echo =========================
@pause
  • After you paste the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "reset.bat" as the file name and choose "Desktop" in the Panel on the left as the save location.
  • View the desktop and right click the reset.bat file, then choose "Run as Administrator".
  • You will see a window of type BACK treatment.
     
    NOTE: It may take several minutes, please be patient. When it is finished, you will be prompted with the message: "finished, press any key to continue."
  • Reference2

    This problem may be caused by third-party security programs such as firewalls and antivirus software. You can disable or remove to check the issue.

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