Please help me error on the ePrint on window8.1 installation process

I try to install on my Surface3 OS window8.1 ePrint, but finally the ERROR I don't know what is happening and how to solve the problem. Please help me.

Hey @Screamo_off,

Welcome to the Forum from HP Support.

I understand that you are unable to install the HP ePrint app on your Windows 8.1 Surface.  I would like to help.

What model of HP printer work?

If your printer is connected to the Internet and compatible ePrint you might find this approach for Surface printing works. EPrint application is not compatible with the Surface, still, if you click here you can access steps to activate ePrint and learn how to use the ePrint via e-mail method.

Let me know what printer you have, and if you have any other questions I can give you a more detailed account of all the ways that you can print with your combination of device.  Finally, click here to learn how to scan using the HP AIO remote.

If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

Have a great day!

Tags: HP Printers

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