Please help me with my apple ID

I changed my email address and created a new apple ID with my new email address. Now whenever I want to update my software, it comes up with my old address and will not let me update. How can I solve this problem.

Thank you

Irene

Creating a new Apple ID is not the way to handle a new e-mail address.

Change the email address that you use for your Apple-ID

http://support.Apple.com/kb/HT5621

Now, because you used the new email address to create a new Apple ID, you cannot use old Apple ID.

The contents of the iTunes and Mac App Store are allowed to the Apple ID. The Apple ID is embedded in the licensed copy you download. It's in his DNA. Apple will not transfer the contents of one Apple ID to another. Apple will not merge two Apple ID.

Unless you can get another new email address to use to follow the steps described in the link above, the only option is to delte everything bought with the old Apple ID and buy again with new Apple ID.

By the end of 2012 mini Mac, OS X El Capitan 10.11.2; Apple Watch, 38 mm silver AL, Watch OS 2.1; iPad 2 & iPhone 6 + iOS 9.2 air

Tags: iTunes

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