Please tell me how to get this blue screen error and "pop - up to warning off my screen". I can't use my laptop HP Pavillion with Windows 7 yet.

Apparently, I have a virus. The episode began with an announcement of repair that kept popping up when I arrived at my first website through google Crome. This is the address "... peep...» "something. He said that I had to call a tech to 844-332-2558 microsoft and they would help me to solve the problem. So I did and discovered that it would cost me money. Now I don't know if this has anything to do with it, but I fell for the free 'update' thing to Windows 10. I hated this upgrade, couldn't use it and could not know even where to go to understand. Then, after much hassle and I mean DAYS going from one place to another to return to windows 7, I downloaded the "Magic jellybean" sahow me how to find the "product key" to go back to 7. You see, in 2013 or 2014, that I went to Missouri to help a friend who could undergo surgery. I bought this laptop in a pawn shop (Tiger pawn in Columbia, Missouri). It did not come with an installation cd. I already have t PROVIDED with Windows 7 on the laptop. When I tried to go back to Windows 7 from windows 10, and received the product of the drive key, well, when I entered on the screen provided, he says that the key is incorrect. I went cross-eyed trying to verify the accuracy of what I entered a second time. I called Microsoft who directed me to HP. HP said that this loaptop was conducted in Iran, according to me, he said. In any case, they said they couldn't help. Long story short, I finally was able to restore a setting the date early and returned to 7. BUT, since I get a msg saying that I didn't have a "true copy" of Windows 7. This msg is permanently on my rt, lower corner of the plate. Now I have this error screen and use my lap top. It's the whole story!

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

The episode began with an announcement of repair that kept popping up when I arrived at my first website through google Crome. This is the address "... peep...» "something. He said that I had to call a tech to 844-332-2558 microsoft and they would help me to solve the problem.

He's a crook. Ignore them, block it and delete.

Avoid the scams of tech support phone - Microsoft

and

Support scam - Wikipedia, the free encyclopedia

Is there a COA sticker attached to the laptop that might be able to tell what version and edition are pre-installed?

COA certificate of authenticity:

http://www.Microsoft.com/howtotell/content.aspx?PG=COA

??

What is the certificate of authenticity for Windows?

http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

Tags: Windows

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