Please wait while the document is being prepared for reading

I just upgraded to Acrobat Pro DC. I now get the following on some of my documents error message: "Please wait while the document is being prepared for reading". For a large document, it takes a desperately long time to read all the pages. And the message appears whenever I open it.

I tried to get help from a support technique cat last night. I was told that I could go back to the latest version of Acrobat Pro. It is a sad reflection on the company.

I really don't like something on the DC, but I know that most of the problems will be fixed within the time with updates.

Thanks for any help,

Todd Daniel

Hi Todd,

Please try the step mentioned in the KB: https://helpx.adobe.com/acrobat/kb/message-content-preparation-progress-opening.html

Kind regards

Rave

Tags: Acrobat

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