"Plugged in, not charging", but have a blue battery light

I have a gateway NV54 as tracks of Win 7 64 bit. I recently had my battery icon display: plugged in, does not support. When I unplug the AC adapter, the computer turns off. Both power and battery light are blue indicating full charge/power, but the battery icon on my screen remains frozen at 14% and says: plugged in, does not support. I tried power off, remove the battery, etc. Did not work. Tried to disable the method battery Microsoft ACPI compatible control others suggest, did not work. I tried to download the BIOS from Gateway drivers, didn't work. This means there is a problem with the battery need to be replaced?

This has been a problem for the last two days. There is no change made to my computer that I can remember. In the bottom of my screen battery icon has fallen of "plugged in not 14% supported" 4% now. Thanks for trying to help. I guess I'll have to buy a new battery. :-/

Tags: Windows

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