Plustek OpticBook 3600 will not install error that an error occurred during the installation of the device. The required section was not found in the INF

Original title: Plustek OpticBook 3600 is not installed

Found new hardware wizard runs, but after scanning stops the disc from the manufacturer with the message ' year error occurred during the installation of the device.»  The required section was not found in the INF"

PC system is homebuild which, in theory, exceed the minimum requirements of the system of manufacturers.  Operating system is Windows XP Pro with Service Pack 3.  The scanner is connected to the USB 2.0 card that is not separately powered, but installed in the PCI slot.  I suspect that the problem lies in the PC rather than the scanner. but do not know what the problem is.  Any help would be appreciated!

Hello
You can try the troubleshooting provided in the link below steps to fix the problem.

You receive a "unable to install this hardware" or "an error has occurred during installation" error message when you try to install a PCI device

http://support.Microsoft.com/kb/841567

Note:

To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.Microsoft.com/kb/322756

See also:

Error message: cannot install hardware. An error occurred during the Installation of the device

http://support.Microsoft.com/kb/810882

Tags: Windows

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