Poor - and not yet no answer customer service!

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• Good afternoon, buy online lightroom, and I was charged with the first tranche and not yet count on the version full, what can I do?

  Good afternoon, buy online lightroom, and I was charged with the first tranche and not yet count on the version full, what can I do?

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service

  Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  Cannot start acrobat 9 pro (9.5). Says I have to uninstall and reinstall or call adobe customer service. Customer service, said at the forum.

  No I only did a repair and it did not work. I have does not do a complete uninstall and reinstall. I just did a complete uninstall and reinstall and it works now. Thank you very much for your help!

• I just bought an Iphone 6s and not yet am possession of en from the Sim Card. Ook, do you know if I can use the phone including applications via Wifi and put the chip later? Thank you. Renault JL

  I just bought an Iphone 6s and not yet am possession of en from the Sim Card. Ook, do you know if I can use the phone including applications via Wifi and put the chip later? Thank you. Renault JL

  No, because if you bought a new iPhone, then you need a SIM card to activate it before you can use the wifi applications.

  This is a phone after all, you don't need a sim card any to be able to activate it.

• my Apple Watch does not record the data of my activity on my iPhone. The application of the activity is implemented on my watch and twinned with phone and not yet to record data.

  my Apple Watch does not record the data of my activity on my iPhone. The application of the activity is implemented on my watch and twinned with phone and not yet to record data.

  HI - try the following steps:

  On your iPhone close application of activity and also, if it runs in the background, the health app (you can close open apps, including the app shows):

  -Double-click the Home button, and then drag upward on each of the app previews to close.

  It can help to restart your iPhone and your watch. Turn on both devices off the power together first, and then restart your iPhone before restarting your watch:

  -To switch off your watch: press and hold the button side until you see the cursor off the power; slide it to turn off;

  -To switch on: press and hold the side button until you see the Apple logo.

  If this does not resolve the problem, try next disconnect and rematching of your watch:

  -L'app shows on your iPhone shows backups automatically, including a new when the unpairing via the application.

  -Choose to restore the watch (backup restore) when provided the opportunity during the whole.

  -Most of the data and settings will be restored, with a few exceptions (for example cards Pay Apple, access code).

  - Pairing your Apple Watch and Support Apple - iPhone

  - Set up your Apple Watch - Apple Support

• I was signed up for a VIP contract in the segment of commercial lot (instead of Government) and I need to cancel and get a refund. Customer service failed completely and repeatedly help, where should I go next?

  I manage the licenses for a local public body, last March, I needed to purchase subscriptions of Photoshop on behalf of my colleagues - they have received funding to pay for 2 years paid for 2 users. I ordered 2 subscriptions directly with Adobe and, after a few issues quickly resolved with the agreement of VIP, my users were running (actually that one user, as else the subscription has never been used).

  In November, my existing user wanted to update their Photoshop to the full Suite of creative Cloud and needing another Acrobat and InDesign user. I approached my LAR usual for a quote and given our VIP number, only to be told that the number belonged to an agreement for the Commercial market sector, not the Government. Note that fresh Adobe less under Government that under Commercial, so I paid more than I should have and I thought it is more equitable for Adobe to refund the difference and convert the above agreement or cancel it and put in place a new. I was not asking for a full refund (including the yet unassigned Photoshop), just the extra we should never have been charged.

  Because I couldn't quickly a solution through the Adobe customer service team, and my attempts to contact the seller who handled the initial order has not responded, my LAR put in place a new agreement of VIP under the Government sector and sold me the required subscriptions.

  I turn now to the end of the first year of the initial agreement and despite several attempts by me to get a resolution from Adobe (usually ending with "I'll call you back" - who never happened), I just got an email telling me my case has been resolved and closed.

  Is there anyone or anyone can help me before I have to send the question to our Legal Department?

  The problem has been resolved, case # 0217945255

  Please do not hesitate to let us know in case of any problem.

  Concerning

  Stéphane

• Dead pixel and no to the Brazil customer service

  I have a Apple Watch sport that I use frequently during race/market/bike activities.

  Its pixels become black without color (as if he's dead).

  I try the service customer who says that I have TO plan once in the Apple Web site, but there is no available time. I tried to program for a month and not so far time.

  I had a bad time with licensed here and I don't want that as a solution.

  Do you have problems with the customer service to the Brazil? It *, this is worse than the Microsoft customer. How is it? Where do you errors in the service the customer the Brazil? Can someone help me with this issue?

  Thank you

  Hello

  I'm afraid that no one here can help you.

  You don't talk to Apple here - it is a community of support based on the user.

  Instead, you will need to contact the Apple Support for the Brazil:

  http://www.Apple.com/br/support/watch/contact/

• Windows 8 could not connect to the Customer Service of group policy on my HP Pavilion

  We recently purchased a HP Pavilion laptop g6 C7C77UA #ABL with 8 64-bit Windows. It seemed to work fine until a week ago (we only had it for 2 weeks). I can access the computer through my user that I'm the system administrator, but my husband try to click on the user whenever he has a message that appears saying Windows cannot connect to the customer service group policy, please see your system administrator. He could access his side in all first, we bought the computer.

  I did troubleshooting and it comes up saying that Windows Firewall is configured incorrectly. I tried to go in the windows firewall, but it is not letting me, he just guard spinning and finally said that he does not.

  So far, I like my HP Pavilion, but I'm about to throw it out the window because of Windows 8. Please help me! Thank you!

  Hello m-oickle,.

  Take a look at this document, which covers aspects of the restoration of your laptop.  Please let me know if the troubleshooting steps to help you solve your problem.

  Good luck!

• Palm Pre GPS does not. Bell = horrible customer service

  I bought a Palm Pre, because GPS available. Unfortunately, after spending an hour on the phone with Bell customer service and technical service Palm, they tell me that the GPS is not functional on the Palm Pre.

  I think that what they mean by 'not supported' is that they have not developed a version of webOS for their specific GPS application. To give you an example of the United States, Sprint and ATT have their provider (TeleNav) to develop a version of webOS software of navigation. Verizon did the same thing (they use a different provider, I don't remember their name, though). Until that Bell has their app GPS provider develop a version of webOS from the customer, you're probably stuck using Google maps. As a side note, I just read an interesting article about a card solution 3rd party you might want to check. It is called BFGMaps and it is currently in beta. More information about this is here: http://developer.palm.com/appredirect/?packageid=com.watchmefreak.bfgmaps

• EBS 11i: how to disconnect users who are web server and not yet on forms

  Hi all
  
  I would like to know how we can disconnect users that are web server and server not yet on the forms.
  What we do is the following:
  Adapcctl.sh for the 1-stop web server stop
  2-change AppsLocalLogin.jsp to a static page that say we are in maintenance
  3 - start web server adapcctl.sh start to ensure that users can see maintenance page
  
  The problem is users finding themselves in the web server (first page) but who have not yet open forms pages can still access the app after the point number 3-
  
  Is there a solution for this problem? Do know us what users are on the web server, but not in the forms?
  
  Thanks in advance.

  So in servlet mode, everyone will be disconnected

  Fix.

  What type of customizations will be unavailable? Functional customizations? New tables, simultaneous new programs, new data loaded? The thesis is available even without bouncing apache.

  Since you have posted this question in the forum 'Technology - OA framework', I assumed that we are talking about only jsp pages.

  Thank you
  Hussein

• DeskJet f4280 on off flashing light and not cut or answer

  My printer worked many years, but began with the printing of form elongated and defective.  I changed the color cartridge is low and printed an alignment page right after a few tries, and now when I try to scan the page to align cartridges buttons are frozen.  The button scan or resume will not respond and walk / stop light continues to blink.  What should do?

  Looks like the printer is stuck in an error state.  Are there mistakes on the product or simply the lights flashing?

  Have you tried a hard reset of the printer?

  Unplug the unit when turned on

  Disconnect the other end of the power cord to the power source

  * Wait 30 seconds

  * Plug the unit back to

  For example, see the procedure described in the document for the inadmissible printers troubleshooting, found here.

  If you get on the printer and it works, then there are also a document for issues of the cartridge.  The document can be accessed here.

• I buy subscription cloud creative for the year and not yet active.

  It still bring trail and no subscription.
  Manage membership see what it renewal in the year next and free membership still in activity.

  Please contact support via account-payment-order-support

• Why when I go to a site where they play videos it starts to play on its own and the captain. the quality is poor and not for the full screen option

  help with this you can't I just use my default player

  option full screen in flash player as your Web Server download page. You can change that, you can only enable or disable flash entirely on your side.

• I am really not satisfied with the Adobe customer service. How to cancel membership creative cloud?

  Hi all is there,

  I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.

  So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.

  We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.

  Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066