Popup of Windows activation technologies tells me that my computer is not running genuine windows
Hi, I've been running a genuine copy of Windows 7 Pro for about 3 years. However twice now asked me to download & install the windows genuine advantage tool. When I try to run this software it tells me that it is already installed and stops the installation. The activation problem disappears after this error?
This seems to have started, because the last set of Windows updates have been installed.
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, please
Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx
Tags: Windows
Similar Questions
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I recently received a message that my computer is not running genuine Windows. The product activation code is now missing from the computer. I had the computer for two years and I'm a product of the case but no way Code to enter as there is no "Acivate Windows option available". In addition, just slui.exe tells me that he didn't and to communicate with the gateway manufacturer. Any suggestions?
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Validation caching Code online: n/a, hr = 0xc0000022
Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
Windows product ID: 00359-OEM-8992687-00006
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {131481F2-8F22-45C4-AB3C-790AED5B7081} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.110622 - 1506
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{131481F2-8F22-45C4-AB3C-790AED5B7081} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-7QJB7 00359-OEM-8992687-00006 2 S-1-5-21-619933626-1398643452-1551818003 Gateway SX2851 American Megatrends Inc.. P01-A0 CCB23507018400FC 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 ACRSYS ACRPRDCT 100 100 Microsoft Office Enterprise 2007 12 ywReFrpiwGS5KjJd3wYnxyLIKEE = 89388-707-4551751-65016 14 3CD066791E2A586 Content Spsys.log: 0 x 80070002
License data-->
On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
Error: 0x80070426Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0001000000000000
Event timestamp: 9:25:2011 15:31
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered Service: sppsvc--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GFEEqg3RLFazIA5mCewUIycXq0YOVxdActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS APIC1334
FACP ACRSYS FACP1334
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
LASRYVITRAGE ACRSYS OEMB1334
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1334
SSDT DpgPmm CpuPmNoel,.
Thank you I enjoyed your attention and your support.
I called and Microsoft went through basically the same things that you suggested.
We did a system restore (at an earlier date) and fortunately he fixed itrself. I'm good to go.
Who knows why it happened.
Kevin
-
Message that my computer is not running genuine Windows
Separated from this thread.
My windows does not work it says that my computer is not running windows I have windows 7 please help
The computer is LG and BIOS is at least 2 years prior to Windows 7, this has not come with her.
The name of the product that it enumerates as Windows XP and is a Volume License only normally provided to business users with key management server authentication.
You will need to purchase a new license and reinstall
-
I get the message of Windows Activation technologies "this computer is not running Windows" for the last few days. When I click on 'Set online now' it takes me on the Microsoft site and offers I buy the new sofware. My Windows 7 is genuine and has been installed on my Sony Vaio again, so obviously I don't want to buy it again. After reviewing on community support area, I saw that MGADiag generates a report that could help solve the problem and it is copied below. Any help would be welcome.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - VGV87 - C7XPK-CGKHQ
The Windows Product Key hash: sdEjrEJjW0FuXAhegYxl8GAkBYg =
Windows product ID: 00359-OEM-8992687-00016
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0FF6FE5D-A4FF-4177-A5B3-55B6F949C3AB} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{0FF6FE5D-A4FF-4177-A5B3-55B6F949C3AB} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *- -*-* - CGKHQ
00359-OEM-8992687-00016 2 S-1-5-21-641730022-471733996- 4250773794
Sony Company
VPCEB11FD American Megatrends Inc..
R0300Y8 minor = '6' / >
20100720000000.000000 + 000 B55C3C07018400FC 1009 0 409
GMT Standard Time (GMT 00:00) 0 3 Sony VAIO 109 <> tions / >
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-4105-7600.0000-0192010
Installation ID: 006076260434377233206665676742955105973341850993364523
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: CGKHQ
License status: licensed
Remaining Windows rearm count: 4
Trust time: 28/09/2013 18:55:34Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 9:22:2013 19:28
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: MAAAAAEAAwABAAEAAAABAAAAAgABAAEA6GHy6bq ++ kVSxx7uGP9GKlhLNjgyiVxdActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOI wish to support engineers learn to read a diagnostic report.
The common cause for these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=22194
you want this one: iata_enu.exe
Restart then run another MGADiag report and view the results.
-
Windows Activation Technologies, said that this computer is not running Genuine Windows"
Good evening... I have a few question on my Windows operating system.
I have laptop-HP Pavilion DM4-3001tx build with Windows 7 Home Premium (OEM)... At least the year that I use, now I got the message of Windows Activation Technologies because my Windows is not genuine.
My question is:
Can I do my genuine Windows again (without re - install & buy the genuine copy of Windows). If possible, how?Sorry, I'm not good in English & please forgive me if my English is too coarse and hard to understand. I thank you for your advice and have a nice day.
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03125611&CC=ID&DLC=en&LC=en
Try the following:
Check your hard drive for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
also:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrity
Restart your system
also:
Credit Noel Paton:
1) click the Start button.
(2) type: CMD.exe in the field "search programs and files".
(3) right click on CMD.exe and select run as administrator
(4) type: net stop sppsvc (it may ask you if you're sure, select Yes)
Note: the Software Protection service may not be running, that's ok.
(5) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
(6) type: Rename tokens.bar tokens.dat
(7) type: cd %windir%\system32
(8) type: net start sppsvc
(9) type: slui.exe
(10) after a few seconds of activating Windows dialog box will appear. You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
Run the MGADiag again and post the report
During the validation, use Internet Explorer, not Firefox.
-
I haave had this since 2008 HP Pavilion desktop computer. It came with Win 7 Home installed, and Office Depot had upgraded to Win 7 Pro. I ran it without any problem of validation for more than three years now. Tuesday I'll be back for an appointment and the computer went to sleep. When he woke up normally, I found a 'Windows Activation Technologies' popup saying "this computer is not running genuine Windows". I tried the link "pay online now", but he ordered me to have to pay for a new facility. I do not want to do because my Windows has already been purchased and is valid for more than three years.
Then run Windows Genuine Advantage Diagnostic tool and it came true.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0x0
Windows product key: *-* - PQXXH - YV9X4-W9RHT
The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
Windows product ID: 00371-618-0336466-85959
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Office Publisher 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
{84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-W9RHT 00371-618-0336466-85959 5 S-1-5-21-2646128604-217356146-35614142 HP-Pavilion ,NY544AA-ABA p6210f American Megatrends Inc.. 5.17 C7263D07018400F2 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Publisher 2007 12 21A0B52A164FEBC GeuvSw31eIcMjxhj/ZUT54M71Ts = 89404-862-3928931-63867 8 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
Beyond: 0 x 0000000000000800
Event timestamp: 6:4:2012 18:38
WAT Activex: registered
WAT administration service: registered
--> HWID data
Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPC
I was away yesterday and today I tried the process with a freshly downloaded MGADiag.exe and got a different result.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE22
Code of Validation caching online: 0x0
Windows product key: *-* - PQXXH - YV9X4-W9RHT
The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
Windows product ID: 00371-618-0336466-85959
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Publisher 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-W9RHT 00371-618-0336466-85959 5 S-1-5-21-2646128604-217356146-35614142 HP-Pavilion ,NY544AA-ABA p6210f American Megatrends Inc.. 5.17 C7263D07018400F2 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Publisher 2007 12 21A0B52A164FEBC GeuvSw31eIcMjxhj/ZUT54M71Ts = 89404-862-3928931-63867 8 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: n/a
Beyond: 0 x 0000000000000800
Event timestamp: 6:6:2012 13:05
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM--> HWID data
Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0IaActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPCI ran full virus and malware scan with Avast Pro and Malwarebytes Pro and a complete diagnosis with Advanced System Care Pro tools that have always kept this system clean and stable. As expected, no malware, regular maintenance tasks only were delivered. It's been several days since the last time that I made no change to the system (I upgraded a utility) and the system has been rebooted at least four times after that without problem. The only other change was an update of Windows. Interestingly, after that same Windows Update on my machine Vista, it refused to start (BSOD) and I had to go back to a two days old restore point - that fixed it. I always had a mysterious problem with Win 7 Pro machine that it creates restore points, but I can never find, so I can't have this option on this computer.
I'm trying to start a new business and cannot afford to be without my computer, or do strange things, or buy a new copy of Windows and take the time to restore a careful configuration of three years. I when I recently bought a new laptop from Office Depot, I also bought a Windows 7 Pro upgrade kit and installed myself. When I did, I realized that the update CHANGES THE PRODUCT KEY and I knew not when they improved the office... they give me new product key for the Pro upgrade, so all I have is the original OEM key and apparently going to lose my Pro upgrade if I need to reimage from the disks in the system or the OEM partition. This is not acceptable, either, and I have no idea how to go about face. The transaction took place three years ago!
Please help; I'm already running on the razor's edge with the launch of this company. This error is likely to destroy me financially. I can't do what I need to do on the laptop - it is a low-cost, minimal machine and specifically, has no office and the ability to perform graphics... things cutting-edge software that I need to be able to do.
Click Start
in the search box, type
System restore
and press the Enter key
Once the system restore is displayed, click Next
Now put a check mark in the box "Show more restore points.
What points appear now?
If there is a just before your problem, try this.
If this isn't the case - as I say, CANCEL any act performed by ASC and uninstall it.
Then run another MGADiag report and post it.
-
Separated from this thread.
I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - YPVRJ - CY98W-YKBYY
The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
Windows product ID: 00359-035-3534634-85107
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Professional Plus 2007-100 authentic
Microsoft Office Standard 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_EData browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-YKBYY 00359-035-3534634-85107 5 S-1-5-21-15647277-1746603913-3077797680 HP-Pavilion ,GX755AA-ABA m9177c American Megatrends Inc.. 5.15 F5B93607018400FA 0409 0409 Time(GMT-05:00) Standard is 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Professional Plus 2007 12 C0A25836FDBE5AC FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = 89409-726-2958074-65428 14 100 Microsoft Office Standard 2007 12 FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = 89396-726-2958074-65535 14 C0A25836FDBE5AC Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
Installation ID: 002484782683952653327434861081612025197465929151977130
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: YKBYY
License status: licensed
Remaining Windows rearm count: 5
Time to trust: 24/08/2014-14:41:50Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 8:23:2014 20:38
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPCThis may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
-
'This computer is not running Genuine Windows' notification continues after activation
A few months ago, my PC Windows 7 Professional has started raising the notification "this computer is not running Genuine Windows" with the option "pay online now.
This Genuine Windows warning message a couple of times a day.
I have this PC for 4 years with no problems.
In Control Panel > system, Windows has shown as active.
I also noticed that Windows Update has stopped working.In my research, I found suggestions about updating the Intel RAID controller drivers, what I did and it fixed the problem Windows Update.
Genuine Windows warning messages continued.I was unable to find my original product key Windows sticker/disc for the game at the Windows on the PC product key.
This pop-up became really annoying, I decided to buy a new key using the button «Solve online now»
I placed an order for "product name:" GGOK - Win7 Professional English "and activated Windows with the new product key."I always get the Genuine Windows warning message popping up every day.
So my question is, how do we stop this message all the time to appear on a Genuine Windows active?
Here are the results of the execution of MCADiag after activation.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - GFKQ6 - QT6K9-X4B89
The Windows Product Key hash: 4Ny0C8YU9gc5sxR + prlXaLwfWrs =
Windows product ID: 00371-851-1339964-85391
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {162225B6-2067-4FDA-99BC-58C1D4E0A765} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{162225B6-2067-4FDA-99BC-58C1D4E0A765} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-X4B89 5 S-1-5-21-608111622-1764280109-496313565 the system manufacturer ,System Product Name American Megatrends Inc. 00371-851-1339964-85391 1901 25C83407018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-851-133996-00-2057-7601.0000-0092014
Installation ID: 000996078782372396423256420446696633076043100242185060
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: X4B89
License status: licensed
Remaining Windows rearm count: 4
Trust time: 01/11/2014-10:31:12Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 1:8:2014 18:15
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: NgAAAAEAAAABAAIAAwACAAAAAwABAAEAln1WJo3zgHPOcDJrje + sKe7imAN1Xzpx1qec00xYActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
LASRYVITRAGE A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPmI can't see anything in your report to explain your non-genuine message.
I suggest that you look for malware.
I recommend that you run Disk Cleanup or cCleaner to remove temporary files as this will reduce the time to scan security software.
Start the computer in safe mode with network and download and install Malwarebytes (free version for users only - not the trial version), updated definitions and run in normal mode. Disable other security software while you do the analyses.
http://www.Malwarebytes.org/products/malwarebytes_free
Download and run ADWCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/ -
This computer is not running genuine Windows
Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows. Everytime I open anything windows related, whether it's calculator, Panel etc.
I ran diagnostic tool and that's what I got:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - YG69F - 9M66D-PMJBM
The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
Windows product ID: 00426-OEM-8992662-00497
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150316 - 1654
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{FDDCA154-94F5-4B53-806C-8A045B9C95D6} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-PMJBM 00426-OEM-8992662-00497 2 S-1-5-21-3026353293-4156347282-282539805 Hewlett-Packard HP ProBook s 4540 Hewlett-Packard F.42 worm 68IRR 24223F07018400FE 0427 0409 GMT Standard Time(GMT+00:00) 0 3 100 100 Microsoft Office Enterprise 2007 12 gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus 89388-707-4698546-65040 14 83D84101F291D86 Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x80070005
Output beyond bitmask:--> HWID data
Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HPQOEM 17F6
FACP HPQOEM 17F6
HPET HPQOEM 17F6
MCFG HPQOEM 17F6
ASF! HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
FPDT HPQOEM 17F6
ADELINE HPQOEM 17F6
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhciHello
-Have there been recent changes made on the computer before the show?
I would suggest trying the following steps and check if it helps.
Use the automated telephone system to get active Windows.
1. click on Startand in the search for box type: slui.exe 4
2. press enter on your keyboard.
3. Select your country.
4. follow the on-screen instructions and download the active Windows.
If the steps above fails to activate, then the license store may be damaged. Try these steps and check.
1. click on start and type cmd.exe.
2. right click on CMD.exe and select "Run as Administrator"
3. type: net stop slsvc (it may ask you if you're sure, select Yes)
4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
5. type: Rename tokens.bar tokens.dat
6. type: cd %windir%\system32
7. type in: net start slsvc
8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
9 restart the computer twice.10. you may need to enter you product key and activate it.
If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.
For more information, see the link.
Hope this information helps. If you have any questions, let us know. We will be happy to help you.
-
"This computer is not running genuine Windows". 0x8004fe21
Hello world
Since yesterday, I received the notification of "this computer is not running genuine Windows" dreaded when I actually run windows genuine (OEM on a Lenovo laptop). I did some reading about other people who have had the same problem, but have not been able to find useful solutions.
I have already run "chkdsk /f/r" on C:, and also "sfc/scannow", both in the command prompt high and after reboot, the computer is always give me the WGA notification.
I also run a diagnosis with the MGADiag tool test and here is the log that.
I think the main problem here is the line "manipulated files: % systemroot%\system32\sppcext.dll|sppcext.dll.mui" but I do not know what is the cure for this in addition to a clean install (I prefer not to do that, but in the absence of anything else, I can).
Thanks in advance for any help I can get.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - JKHXW - D9W83-FJQKD
Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
Windows product ID: 00359-OEM-8992687-00249
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {72742F70-8E82-4A9C-9E72-4808A475F076} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{72742F70-8E82-4A9C-9E72-4808A475F076} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-FJQKD 00359-OEM-8992687-00249 2 S-1-5-21-3046892702-779874097-3938320044 LENOVO Lenovo IdeaPad Y580 LENOVO 5DCN38WW (V2.05) 95253307018400FE 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 LENOVO OC-01 100 100 Microsoft Office Enterprise 2007 12 B164FFD67C6DF14 ORWFxkM7sLbefndzYbXqXTLA5ZE = 8273474-81599-906-65014 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2152012
Installation ID: 022134946495411850060811249994234593417236559335686161
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: FJQKD
License status: licensed
Remaining Windows rearm count: 2
Trust time: 21/08/2014-19:17:34Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000040
Event timestamp: 8:20:2014 21:59
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui--> HWID data
Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln2cp3I + dxYu8trRRKP0jdDW + shEtT6RWqSWYw isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO OC-01
FACP LENOVO OC-01
HPET LENOVO OC-01
BOOT LENOVO OC-01
MCFG LENOVO OC-01
UEFI LENOVO OC-01
ASF! LENOVO-CB-01
SLIC LENOVO OC-01
SSDT LENOVO OC-01
ASPT LENOVO OC-01
FPDT LENOVO OC-01
SSDT LENOVO OC-01
SSDT LENOVO OC-01
SSDT LENOVO OC-01DOH - not enough caffeine when I posted...
That should have read (as you may have guessed correctly)...
I downloaded a file - kjiaa.zip - for my OneDrive to OneDrive Christmas
Please download and save it.
Right click on the saved file and select extract all...
Change the target in C:\ and click Extract
Close all windows (it would be a good idea to print these instructions!)
Now restart the repair environment - as soon as the machine reboots, start pressing F8 - this should bring up the Advanced Boot Menu, at the top which should be the "Repair my computer" option
Choose which
You will need to identify yourself with your username and password.
Choose the option of using a command prompt
At the prompt, type
DIR C:\kjiaa
Press enter - if you get a "Not found" error test
DIR D:\kjiaa
or
DIR E:\kjiaa
The drive letter currently in use when you find the folder will need to be overridden (for
) in the following command... XCOPY
: \kjiaa : \windows\winsxs/y/i/s/v/h (e.g. XCOPY P:\wfire P:\windows\winsxs/y/i/s/v/h)
Run the command (it should take almost no time) and sends it back to the command prompt, type
OUTPUT
and press the Enter key to quit the command prompt - restart windows in Normal Mode.
Now, run SFC/scannow in a command prompt
Then reboot and download new CBS.log and post a link
Also, start a new report MGADiag and post that.
Sorry about that!
-
"This computer is not running genuine Windows", but it is
The Windows Activation Technologies message saying "this computer is not running genuine Windows", but it came from a major manufacturer (Dell) with the current operating system (Windows 7 Home Premium) preinstalled. I swap to a new HARD drive, but it was several weeks ago and it only happened in the last days. After that reading other threads here I downloaded and executed MGADiag, here is the result:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DDB2921D-EE13-4AB5-A560-87E6512C9B11} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{DDB2921D-EE13-4AB5-A560-87E6512C9B11} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-363886093-4080384779-1302471909 Dell Inc.. Inspiron 1545 Dell Inc.. A13 A1A13D07018400F8 0809 0409 GMT Standard Time(GMT+00:00) 0 3 DELL WN09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7601.0000-1872014
Installation ID: 010210256490170986486636322586359515552660041681705100
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 4
Trust time: 07/07/2014-18:19:51Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 7:4:2014 18:31
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GFgz4Ly2jOianYOKB9UbewWED6Cj0bKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
WN09 DELL SLIC
SSDT PmRef CpuPmLooks like that driver Intel Rapid Storage defective.
Download and install the latest version of Intel:
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194
-
Windows 7 - this computer is not running genuine Windows
I upgraded my hard drive to a larger capacity drive. I cloned the old drive with no problems, but shortly after I started getting this error that says my computer is not running genuine Windows. Here's the report from msdiag:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - 6VB77 - 2JJKC-QWFQC
The Windows Product Key hash: OArEmZ4OtUmQSqD46aAuqDil/yw =
Windows product ID: 00359-029-4915466-85225
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F6EFD2C3-27BA-4DA1-8F5D-A637A3E5F118} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\IEXPLORE.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{F6EFD2C3-27BA-4DA1-8F5D-A637A3E5F118} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-QWFQC 00359-029-4915466-85225 5 S-1-5-21-3289379371-2151962893-1811200406 Sony Corporation ,VGN-FZ240E Phoenix Technologies LTD. R1120J7 7B0A3107018400FA 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 Sony VAIO 100 100 Microsoft Office Enterprise 2007 12 790EAEE51424ED2 wiZEahok87G8 ++ 1aFGIotB5KEcc = 81599-873-8793537-65297 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-029-491546-01-1033-7600.0000-3342009
Installation ID: 007894334320400234765372605063560474215024779425216773
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: QWFQC
License status: licensed
Remaining Windows rearm count: 4
Trust time: 06/10/2013-10:24:50Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 10:6:2013 10:06
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: NAAAAAEAAwABAAIAAAABAAAAAwABAAEAJJR8sb57vO5Gg3CwlMRyUCAmuNA + gRCLlkUqhQ isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
SLIC Sony VAIO
Document TMOR Sony VAIO
APIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOThe common cause for these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=22194
you want this one: iata_enu.exe
Restart then run another MGADiag report and view the results.
-
I tried several of the fixes discussed on mine, the problem of the popup saying "this computer is not running genuine windows". I'm tired and ready by using Microsoft. I bought this computer with windows installed in 2011 and about a month ago I got the error. When I look at the properties of my computer, it says windows is activated. Help please.
As expected...
I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas
Please download and save to your desktop.
Right click on the saved file and select extract all...
Save it in the default location
This should create a file sluicom64.reg
Right-click on the file and select Merge
Accept the warnings, you should then get a 'Success' message
Close all windows and restart.
Run another MGADiag report and view the results.
-
Everything started getting the message "this computer is not running genuine windows.
I started getting the message "this computer is not running genuine windows.
I tried re-activate online and still get the message.
I tried activating by phone and still get the message.
The message is on the screen and ran up MGADiag and got the following:
Can anyone help?
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
Windows product ID: 00371-OEM-9072953-34635
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
2007 Microsoft Office system - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]Other data-->
Office details:{FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-676 B 3 00371-OEM-9072953-34635 3 S-1-5-21-807467245-3392229789-2570558715 Sony Corporation VGNZ790D INSYDE R4044M3 22C13A07018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 Sony VAIO 100 100 2007 Microsoft Office system 12 278FF0D99FEF5AE 7Nm6Skf12U + IkMGoB/sNA1ilGbw = 89451-OEM-6672725-13787 4 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
Installation ID: 009885890881275631194586153296712880021192777835802025
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 676B 3
License status: licensed
Remaining Windows rearm count: 3
Trust time: 01/04/2015-16:56:14Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 3:30:2015 21:34
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
Sony VAIO DBGP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
SLIC Sony VAIO
ASF! Sony VAIO
SSDT Sony VAIOHi Mark,
Please contact the Microsoft community.
This problem can be caused, if any material changes or if the chips are corrupt.
- You did significant hardware changes to the computer?
Please follow the method below and check if this can help:
When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.
This article lists the steps to rebuild the Tokens.dat file.
https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0
Follow the article below for your reference and check if this can help:
http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ
As it is an OEM computer, I suggest you contact Sony support if the problem persists.
http://eSupport.Sony.com/us/p/select-System.pl?Director=driver
Hope this information was helpful and let us know if you need more assistance. We will be happy to help.
-
Help... This computer is not running genuine windows
Hello
In the last week, I started getting a message "this computer is not running genuine windows. I don't know, but it seems that the problem started after the update. I have owned the computer for a while and bought new from Tiger Direct. When I check the status of my windows software it says active. Help, please.
Windows 7 Home Premium (x 64) Service Pack 1 (build 7601
Mr Cameron G, a SOLUTION MUCH more SIMPLE: SIX CLICKS AWAY FOR WINDOWS GENUINE
I had exactly the same problem for several weeks until I found the answer here or on the? Help and Support in Windows 7 button start on my (and your) desktop. It is a very SIMPLE FIX and it worked for me, I really hope it works for you.
Left click on the Start button. Type to activate Windows. A list appears at the top of your Start menu. Click on activate Windows. Windows will then "enabled". a pop-up will appear. Left click on it where we can read: "learn more about the benefits of genuine Windows online. This will take you to microsoft.com/en-us/windows/genuine.
Scroll down on this page where you can read, "is your genuine Windows?
Left click where you can read, 'validate now '.
Another Microsoft web page is displayed with instructions.
It will be this one:
------------------------------------------------------------------------------------------------------------------
Validation status: Action requiredThe validation process cannot continue because your web browser may not be configured to run the script required. To continue with the validation, please try the following:
- Click on validate now to start the validation process replacement (optimized for browsers unable to perform the initial validation script).
- When you are prompted, click Save or run this program from its current location.
It will read 'Validate now' (here on this page in PURPLE LETTERS)
------------------------------------------------------------------------------------------------------------------
The instructions on this page that I copied and pasted above will be told "when you are prompted, click Save or run this program from its current location. . But the run option did not have when I clicked on "validate now". I left simply clicked on the option granted to Open.
I was so happy with only SIX LEFT CLICKS, my original 'copy' of Windows 7 that was preinstalled on my (that)! PC has been ACTIVATED and authentic! Because this REALLY, REALLY made me great stress and anxiety, because I can't afford expensive Tech Support or Service of the store, and I use my PC for good more than simple entertainment.
You will be done and your copy of Windows to be "Genuine" and your Activation will be confirmed.
Yet once again, it worked for me, and it seems that it happened after a very bad attack of Mal-ware on my PC. So I advise you to run free online Scanner from Microsoft security, for a thorough search and Mal-ware removal, virus (s), and or spyware.
Best of luck, please BE SURE to let me know if this "fixed" your problem.
Sincerely yours, not a tech, lived but that and much more.
Jim Colvin
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