Portege 400: CD/DVD-ROM does not recognize the CD more

Hello

I have a portege 4000 with a CD/DVD-ROM SD-C2502 drive.
It accepts allright DVD but can't read CD (both data and music) more. The error message indicates the data format is not supported by windows, or there is a formatting error. Things has been OK until I recently installed PowerDVD on my PC.
I uninstalled PowerDVD, but nothing has changed. What can I do?

see you soon
Ernst

Hello

1, you can set the default BIOS with BIOS loading and the Home key settings!

2, check if, www.toshiba-europe.com/storage, an update of the firmware of your player is available!
And then try to do, maybe it will help!

Otherwise, I think your drive is broken and the failure can only be fixed with a replacement!
Sorry!

Tags: Toshiba

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