Portege R100 does not start

Can someone help me please. My Portege R100 does not start, when I turn the following text appears: in touch with tomorrow toshiba. After a few seconds a black screen with a blinking cursor on the left side of the screen.

Thank you very much

Hi Rehana,

The Toshiba screen you will see first is the initial start screen is displayed while loading the BIOS. Once the BIOS has completed its process of loading, the system tries to boot the operating system and it is at this point that you have found the black screen with the blinking cursor in the upper left.

Unfortunately, this indicates usually that the laptop can not load the operating system from the hard drive, or because the hard disk itself has not the contents have been damaged somehow.

You might try to charge your laptop in 'safe' mode (press F8 during the initial loading of the BIOS) or you can try to boot your laptop from a bootable CD/DVD and hard drive.

Finally, you can try to re - install your OS from the recovery CD.

Kind regards

Tags: Toshiba

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