Portege R400 - how to get the fingerprint device to HDD unlock

Portege R400 model PPR40E-00901LEN

I've had this laptop since 2007 new (approximately). I put the BIOS and disk passwords HARD and the biometric to unlock the BIOS, HARD and Vista drive. It worked well until recently. Result of an incident when someone tried to crack into the machine, it unlocks is no longer the HARD drive

The attacker confessed to the use of BACKSPACE to work around the footprint digital, correctly guessed the password of BIOS and going on to make several attempts to enter the HDD password.

Now when I try to access the computer by using the fingerprint reader, it unlocks the BIOS ok, so he remembers clearly to me. However, it is not open HARD drive. Apparenlty the fact that 3 + failures to enter the master password disk HARD text forces text of this password and no biometric entry. At least, there seems to be something like that.

My questions are

(1) in these circumstances, the BIOS anterio-rite the biometric to forget the HARD drive password?

(2) or is still piometric my disk HARD but the BIOS password feature is not asking him?

(3) if 3 or something similar, so this password is always in the biometirc device, how to tell the device to provide this password?

Please note that I can't in the BIOS right now, because do not unlock the HARD drive prevents the POSITION to perform.

Of course, I know what I really need to do is type the HARD drive password. Unfortunately in about four years, I forgot it. I hope that I can get into the BIOS if I remove the HARD drive physically, but wonder if there is something else I should do first in order to avoid making things worse.

Thanks to hope
River ~ ~

Post edited by: river14april

Post edited by: river14april: typos and clarity

null

Hello

All I know is that the fingerprint for Win 7 software is created by UPEK company.
http://www.UPEK.com/support/customersupport/psql.asp

Tags: Toshiba

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