Portege R500 - defective cdrom causes very common on self-test

Hi all

the internal CD-ROM drive in my R500 is no longer recognized. He went in the 'My computer' view in Windows XP. Sometimes he is shown as a unknown device in the control of the material, but most of the time that we show any. The cdrom still turns up to the insertion of a disc and seems to act "normal" (regarding the flashing of light, sound, etc.)

Given that this fault has occurred, the power on self test takes about 2 minutes before the operating system is started later. In addition, the screen goes black for about a minute after it is finished with this startup resolved (Windows XP) first of all, low screen. Sometimes, the same occurs during closing.

I don't know which is the reason why or if there is a third underlying cause, but he began to appear at the same time. Once activated the bios debug output, all the self tests have been printed as 'ok', but after the last test is finished, it is at a standstill (perhaps until some timeout kicks in).

You have any suggestions or should I send it in (that would be quite unpleasant for me, depending on the machine)?

Hello

Are you sure that this problem is caused by the defective CD/DVD drive?
Of course a material error could affect the power on self test (POST), but it is really hard to tell if it s caused by ODD.

Hmmm, what you could do is remove the STRANGE to the laptop and to start the machine, in this case the MESSAGE should be transmitted correctly.
If this isn't the case, so I doubt that the problem could be linked to the STRANGE

However, if it s a hardware related issue, then the laptop should be addressed to the ASP in your country
The R500 does not seem to be an old book so I guess that the guarantee is valid and the repair must be made free of charge.

Tags: Toshiba

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