Portege R500 - overheating?

Hello

Recently one of my colleagues has experienced problems with its Portégé R500 laptop. The display becomes either black with white text (but the image is cut and very blippy) or the screen goes black in general. The laptop is very warm to the touch when this happens and if turned off then turned on the power LED lights, but no other LEDS as HARD drive / wireless as usual.

However, if during a few hours, it turns on the property. I decided it was overheated and was ready to RAM the machine, but when it came to me rehearsing heat / hardware failure with many stress tests the phone performed very well for hours even with 90-100% charged all the time.

This problem would anything other than overheating itself? I don't want to RMA a machine without symptoms, but at the same time, it is inappropriate to pass back to her so she can do her job on. I already have a can of compressed air, so this isn't the venitlation / fan is defective.

Thank you very much.

Post edited by: oakala

Hey Buddy,

Theoretically, it could be an overheating problem, but it could be another problem as well. This should be checked by a technician of the laptop. It is very difficult to say what is defective, so you need professional help.

It is good that you have already cleaned the fan using a jet of compressed air, but maybe the thermal compound must be renewed. Just ask a service provider authorized if it of necessary and if they can do it for you. :)

Tags: Toshiba

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