Portege R500 - start of fingerprinting release

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• Portege R500 - utility of fingerprint stopped working

  I have a laptop Portege R500. The utility of fingerprint stopped working. First (perhaps after an update of the real Suite Acess Manager was installed a few months ago) it did not work when connecting, but worked for the other passwords.

  Now it doesn't work at all. If I try to record fingerprints, told me that he has failed to locate the sensor. I reinstalled the driver AES1610 and TrueSuite access manager, but it makes no difference.

  In Device Manager it says the device is working. I looked at different threads on this without seeing something that works.

  Hmm, maybe you should try to clean the registry once the fingerprint software has been uninstalled.

  In your case, I would follow this:
  -Uninstall fingerprint software and remove the fingerprint device in Device Manager.
  -restart the laptop
  -clean the registry using the free tool called CCleaner
  -Restart once again and install the software and driver
  -Restart once again and test the functionality of fingerprint

  Welcome them

• Fingerprint sensor can be found on Portege R500

  Since my Portege R500 has recently developed a habit of not being able to find the fingerprint sensor.
  I have re-installed Truesuite (new version 2.0.2.0) but that didn't improve matters.

  On startup, I get an error software fingerprinting system is not available.
  At the start of TrueSuite, trying to footprints fingerprinting registration, I get a message "cannot open the sensor.

  Am I missing a driver or so (at the start there is also a cryptic message on a port USB)

  Any ideas?

  It of difficult to say why the new fingerprint driver or software does not solve your problem

  The whole story is really mysterious.
  The European driver Toshiba page provides the AuthenTec fingerprint software (v2.0.2.0)
  If reinstalling this software does not help the question must relate to a corrupt Windows Vista files and in my opinion that using the Toshiba Recovery CD should help.

  A question:
  Have you installed SP1?

• Portege R500: Pwdbank starts consuming 50% of CPU

  Hello

  I have a Portege R500 (it's great!), running Vista with SP1.
  However from time to time pwdbank.exe, the banking password part of TrueSuite, starts consuming 50% of CPU.

  I downloaded the last update, but it has not solved the problem.

  Has anyone seen this problem?

  Thanks in advance

  Why do you think that it s a problem?
  Maybe this application needs of these material resources from time to time

• Portege R500-S5001X will not start

  My Portege R500 arrested last night when displaying "my pictures" and I was not able to do restart upward.

  I removed the battery and turn the direct power, but when I power on I get the Toshiba with "Intel" page in the lower right and five icons feature lower downtown.

  It will not boot to Windows, I know I should know, but I "think" it works under XP.

  I have no recovery disks, he passed to us my father in law a few years ago and no supported drives has come that I can find.

  Can someone help please!

  Thank you
  Tim

  Hey,.

  Can you please verify certain things?

  You can start in safe mode? After you have powered on the notebook press key F8 to access the Windows Advanced Boot menu and select mode.

  If you cannot access the t Windows Advanced Boot menu, you must check the BIOS if the HARD drive is recognized correctly.

• Portege R500 - Bad optical drive delays the start - how to fix?

  The Portege R500 has recently begun does not start. Initially there not some time later, frequently. By chance, I discovered that if I left alone for a minute or two, he will continue to start. That and the noise coming from the optical driver, made me suspect the problem was not with the HARD drive, as I feared at first, but with the optical driver.

  I read in the thread below that other people had this problem. MrBear mentions * I pulled it out again and pushed on the Ribbon connecting the CD-ROM to make sure they were safe. Turned on again and he pulled up without problem! *

  Link: [http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=43300&tstart=0]

  Could someone clarify in what ribbons must be treated? Only those who are visible by opening the drive? Or it is necessary to open the notebook?

  Furthermore, if I booted into Windows, it stopped again, for a minute or two, while Windows is loading. With Ubuntu, there is no such problem. Perhaps Windows tries to communicate with the optical driver for some reason any.

  Tnaks for any help!
  Leonardo

  Hello!

  Is your laptop still under warranty? If so I put t understand why you try to solve the problem by yourself. Go to the nearest EPA and ask a technician for help. These guys are very useful and they have the most experience on laptop repairs.

  On the Toshiba site, you can search the nearest ASP:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an authorized service provider

  And the problem with Windows, it is difficult to tell why Windows stops for a minute. Maybe it s a software problem so disable all programs that you start n t need in msconfig.

  Good bye

• Portege R500 Fingerprint Utility not recognizing Win 7 password

  Hello

  I have Toshiba Portege R500 with Windows 7 Pro connected to SBS2008 field. Some time ago, I changed my password of domain, utility prints password digital (FPU) asked for the password, but after that I put it it says that the password is incorrect.

  I changed the password and reinstalled the software, still does not. It seems that the FPU has no access to the Windows password or remember the old password. Help, please.

  Best,
  D

  Hello

  I got this Toshiba FAQ on the fingerprint and the question of password field.
  http://APS2.toshiba-tro.de/KB0/TSB0702ZC0000R01.htm

  You don't know if this could help you but try to install the latest Toshiba Fingerprint Utility of the Tecra A11.
  Maybe it helps good luck

• Portege R500 - fingerprint reader and SD card reader does not work

  Hello

  I hope someone can help me.

  I bought an opportunity Portege R500 (the warranty is still available until 12/2010) and set up with Windows 7 Home Premium.

  I installed all the drivers for Windows 7 from the specific model support page. Driver Vista have been installed for all drivers, which are not available in Windows 7.

  If everything works fine, except the fingerprint reader and the sd card slot.

  Fingerprints: I tried al a lot of drivers, even that of the R600 and R700 (such as proposed by someone here in the forum). When I run the Toshiba fingerprint utility, a text box tells me, that there is no connection with the sensor. Authentc software does not work either.

  SD card reader: I tried several SD cards from a card SD 2 GB simple and old (but functional) Kingston. According to the Director of devicce, the driver is correctly installed and running.
  The blue icon next to wireless light turns on and after a "long", a message box appears and asks me to format the card. It takes a little longer and then I get the massage, the card cannot be formatted. I tried the same procedure with a SDHC card 4 GB and a Micro SDHC card in a SD card adapter. Then of course the cards are identified but not usable and formatted.

  There are several reports of other users of the internet, the locations of sd card in computer models laptops different toshiba have problems under Windows 7.

  The two problems have emerged as well under Vista. My hope was, this upgrade to Win 7 solve poverty. Unfortunately remain the problems of th I have Win 7.

  Thanks in advance,

  Michael (Germany)

  Thanks for the feedback second
  By the way; It is a forum for user to user in this community, everyone is trying to help everyone, so if someone wants to say that he would be able to help, then you will get a response from such user maybe you should also pass a few simple threads in this forum and might help other users as well?

  Tip; BIOS update and setting BIOS by default (with F9) can solve many problems... it's worth a try...

  By the way; Win 7 is able to update the drivers automatically. I recommend that you run an update in Device Manager and let windows search for the update.

  I ve got another laptop and installed Win 7 as well. The card reader Vista driver has worked for me on Win 7 OS just a tip

• Portege R500 does not start from the XP CD

  My basic problem is the following - I have a Portege r500 with Vista on it. I'm moving from Vista to XP Pro, but when I put a bootable XP installation CD in the drive, it turns, looking around for awhile and then I get a blank screen with a cursor blinking on it.

  Now, I've done this before, so I know that something is supposed to happen, but nothing don't. And I tried 3 well-known installation CD, is not a problem of CD. Do I need some update BIOS/firmware to boot from the CD on this thing? Or am I missing something?

  Help!

  Thank you.

  Often the Portege R500 should be able to boot from the CD/DVD drive and should begin the procedure of installation of the CD Win XP SP2 installation.

  But it is a tricky thing.
  The Portege R500 needs an Intel (r) Matrix Storage Manager (iMSM). This iMSM is necessary to recognize the HARD drive and install Win Xp on the HARD drive.

  I recommend you and create a new CD of Win XP starting with software called nLite to integrate the SP2 of Microsoft and Intel Matrix Storage Manager (iMSM) in Win XP.

  You can then use this CD for installation.

• Failing utility Portege R500 fingerprint after upgrade to Windows 7

  Just, I improved my Portege R500 to Windows 7 (clean install) and downloaded the latest Tosh utilities and install.

  When I tried to set up the utility of fingerprints by the registration of fingerprints, I get to the end where I am asked to register the imprint, and then get the message "operation failed. Model duplicate already exists. "

  Can anyone help please?

  Hello

  Seems there is something wrong with the registration of fingerprints for me it looks like the old fingerprints are still present, somewhere in the registry or on the folder of files to HARD drive.

  I think you should first remove the traces of fingers and then have to uninstall the software.
  After this should clean the registry using a tool like Ccleaner.
  Restart the unit. Install the VAP (value added package) and fingerprint software!

  I hope this helps!

• Portege R500: login screen don't work with fingerprints

  Hello!

  I have Toshiba Portege R500.
  When I used Windows Vista - I have a problem.

  Now I install Windows 7 and therefore: If the laptop was restart or stop - on the windows login screen do not biometric.

  Only enter password at the keyboard. If put into hibernation or sleep - everything ok, biometric works normally.
  I try Windows 7 32-bit and 64-bit.
  Same problems.

  Help me, pls.

  Hello

  Please try to install the new software of fingerprints for Win 7.
  AFAIK the R700 protégé was equipped with fingerprint too.
  Try the software of fingerprint for R700.
  It s version 1.0.2.27

• Re: Portege R500 - slow start when no network

  Hello

  We have several laptops from Toshiba Portege R500 used by mobile workers.
  When they are in the Office that they start fine (connected to the network).

  But when not connected to the network, they take several minutes to start up to the logon screen.
  I checked the boot sequence and the LAN is the last still start on the internal HARD disk.

  No idea why they are so slow start when not connected?

  Hello

  I understand that your notebook is in the field and use parameters that are applied in the company network.

  Maybe the Vista (or XP) looking for these settings if you are not connected to the office network and the entire procedure takes a little longer

  May I ask what anti-virus do you use?
  Sometimes antivirus software might affect the start and might slow the procedure as a whole.

• Error installing software Portege R500 to fingerprints under XP

  Hello, I install XP on Portege R500 and all the drivers from the Toshiba site. After installing the software of fingerprint AuthenTec worm: 1.1.11.8 and restart error of: fingerprint identification system TrueSuite Access Manager:

  EventType: BEX P1: P2 FPManager.exe: 1.1.11.8 P3: 471317a 0
  P4: FPSuites.dll P5: 2.2.13.19 P6: 4733c92a P7: 00003628
  P8: c0000409 P9: 00000000

  Do not send

  I'm trying to install the driver without software but it's impossible.

  Thanks in advance.

  Hello

  Have you installed the following things all enforcement facilities contained in the Instructions of facilities?

• Portege R500 - replacement of the keyboard - success

  After buying a new keyboard for the R500 on EBay about a year ago, I finally blew the courage to replace a badly scratched by a new keyboard. The reason I've waited? I was worried about how to get out the old keyboard (it is locked down to the chassis, and it was obvious that I have would hurt one during the withdrawal.

  There is a nice write-up general on how to disassemble a R500 here:
  http://www.irisvista.com/tech/laptops/Toshiba-Portege-R500/disassemble-laptop-remove-hard-drive.htm

  The description above is not to discuss the keyboard however, so here's some additional information and tips:

  * Read this whole procedure before you start - it's simple, but not for the faint of heart.

  * Shut down, unplug the power, remove the battery.

  * Make sure that you have the correct keyboard for your model. The US keyboard is p/n G83C000903US for example. One I removed was a Rev 1 and a new one, I had a Rev 2 (don't know the difference - they look identical). They can get as low as $40-mais check the part number before you buy.

  * The keyboard connector is located under the computer, and so you will have to take off from the bottom, carefully following the instructions in the link above.

  A couple of notes: (a) the cable Ribbon PCMCIA connector must be opened to disconnect the cable, as this is the only thing that prevents you from removing the bottom of the computer. You can easily do so through access memory on the back door, but BE careful not to damage the cable lock. It works by switch to the top the little plastic lever that is held in place by small pieces of plastic on the sides of the connector that flex * a little *. Be gentle with this connector. When you put it back later-connector, if you placed the cable all the way into the connector, you can lock with only slight pressure down on the connector, and it will snap into place.

  (b) there are other types of cable Ribbon connectors use too. For example, to unlock the keyboard connector, now visible also on the bottom of the deck, slide both ends of the connector in the direction where the cable plugs in. They are snug and will only move about 1/4 ", be gentle but firm.

  (c) the two tiny connectors blocks free access to the water of the keyboard do not have locks on them. We're a band with only a few drivers, and one is a red and white power connector. Just pull out them. All the other connectors, you will probably miss through requires unlocking, so be careful!

  _Now back to the keyboard: _

  Once you have managed to disconnect his cable on the bottom, turn the laptop and start to remove the keyboard on the edges. It is supported by many small pieces of sticky tape, 2 faces, and that's it. As the base of the keyboard is made of aluminum, it is likely that you will distort the keyboard a bit as release you it, even though it may be downplayed maybe using a tool like a rule or something plastic and pry with it. Take care of not to damage the connector of the Ribbon and try to ignore these scary cracking sounds that identify each section!

  Once you have turned it off, you must remove any excess tape before starting point and again put a bunch of small pieces of new, good quality 2-sided tape (such as 3 m). No need to use anything stronger or thicker - just put a bunch of parts everywhere on the base, especially near the edges and the space key.

  Now, finally, turn the keyboard in position, making sure that you screw the connector back Ribbon through to the correct place. Turn the laptop over and re - insert and lock the Ribbon connector (make sure that it is directly and fully forward lock connector). All other connectors back in too. Then come back and push down hard on all sections.

  Re-assembling, taking care to put the 4 mm and 6 mm screws in the right places and a tiny on the side.

  Cross your fingers and turn it on!

  Good luck!

  Thank mate for this review.
  Generally the replacement of keyboard is not really complicated and someone with small technician skills should be able to replace it

• Where can I find XP x 64 drivers for Portege R500 - hotkey / power management?

  Where can I find the downloads that will enable the power management or hotkey support for my Portege R500?

  I already installed the drivers for everything except the fingerprint reader (do not want), tpm (really envy) and hdd (tos620a) motion sensor (not embarrassed at this time). Most of the drivers are recent original sites of the seller or, in the absence of those, leaving Toshiba 64-bit Vista download areas.

  Everything else works generally: wifi, graphics & chipset, sound, lan, bluetooth stack, cardbus, card reader, etc.

  However, after doing this, are the following questions:

  FN keys do not work for suspend to ram, suspend-to-disk, * screen * brightness *-essential to extend the life. FN keys for digital/Board pad, rocker of external surveillance * work

  Dedicated toggle backlight button does nothing

  However, in order to get the lifetime of battery beyond ~2.5 hours and closest alongside 7.1 hours, I need to turn things down / stop occasionally. What software can help and where I can get, as it runs on Windows XP x 64 edition?

  Note:

  I tried packages of 32-bit xp which provides Toshiba, they do not seem to work on x 64. The package 'chopsticks' requires 'cmod', but 'cmod' gives this error:

  Installation of Modules common TOSHIBA
  Not an ACPI machine. Cannot install TOSHIBA ACPI peripheral logic.
  Ok

  I tried the 32-bit xp package called 'pwrsav '; It installs a bad help link in my Start menu and adds a few exes, tpsmain and tpsoddctl, to my automatically starts. These 32-bit executables left immediately after execution.

  I tried to install packages of 64-bit Vista from Toshiba hotkeys / common modules / power management, but the only one of the three I can find via toshiba.co.uk is the common modules, and unfortunately this zip file contains only .inf, .cat and .sys files, no program installation.

  Motivation:
  I use a new installation at the same time because the default installation of Vista is unusable (900 MB of memory used on a fresh startup desktop, disk divided into several partitions, trial, adware and with broken software at left and right)
  I use x 64 because I am software engineer the next product needs to work on x 64, and this new laptop was a likely first candidate

  Hello

  Bad news first :(

  The European driver Toshiba page provides the drivers for XP 32 bit and Vista (32-bit & 64-bit).
  I did find all the drivers for XP 64-bit OS.

  As much as I know XP 64-bit drivers is not exist for one of the series of Toshiba laptops.

  Now a new better ;)

  I found a tool called display Tuner.
  It offers convenient access to the monitor settings, such as brightness, contrast, color settings.

  Perhaps this is an option for you.
  Google a bit

  See you soon