Portege R500 - Windows 7 - no sound

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• No driver controller network for Portege R500 (Windows XP)

  Hello

  I don't understand why Toshiba does not have the drivers needed to make a new Portege R500 WLAN works. I have absolutely no ability to wireless networking, as if the switch is off, and I have a yellow question mark in Device Manager of Windows ("other devices", "Network controller"). Windows can't find a driver on the restoration of two CDs and trying to install all of http://aps2.toshiba-tro.de/wlan/?page=downloads doesn't help either.

  Someone manages to find the drivers to fix this 'Network controller' for a R500 Windows XP? Maybe that my device has a hardware defect, because I can't believe this WLAN for XP support is not provided, out of the box or at least by downloading files on the Toshiba support site

  Thank you
  Olivier

  Hello

  It is strange for me to read your ad one thing. Can you explain what you mean with: Windows can't find a driver on the restoration of two CDs.?

  As much I know restore CD/DVD is not a kind of collection driver but the recovery image that you can use to clean operating system installation. Can you please tell me what restoration (recovery) CD you have? Are two of them for an operating system, or you have one for Vista and one for Windows XP Home edition.

  I checked Toshiba's support page and it has a WLAN driver version 11.5.0.32 / 9.0.4.37. Download and unzip the driver files and before you start installing check readme.txt file first.

  Moreover, for the installation of Windows XP Home edition please use the Instructions of facilities document and follow order listed facilities.

• Portege R500 - Windows XP 64-bit work?

  Not working? What about drivers?

  Thank you
  Matteo

  Hello

  I've never heard of a Toshiba laptop that is supported by Windows XP 64-bit. That's why Windows XP 64-bit was not so popular, and the driver support wasn t so good.
  Also, I checked the Web from Toshiba site and there is no XP 64 bit drivers available.

  You can try to install but need to look for the drivers by yourself. You might find working drivers.

  Welcome them

• Portege R500 upgrade to Win 7 64 bit: lost and no scrolling touchpad driver

  Dear all,

  I have updated my portege R500 WIndows 7 64-bit OS and had the following problems:

  1. as a first step the touchpad scrolling has worked well (with no driver installed) but then it works more... so I tried a driver but
  2. There is no driver for the touchpad (Alps) which is recognized as a compatible mouse PS
  BTW, uninstalling and reinstalling didn't work and I searched a lot on the web but found no solution.

  I downloaded the drivers for VISTA 64 bit, is it safe to use?

  Appreciated advice, thank you.

  Simone

  Hello

  > I downloaded the drivers for VISTA 64 bit, is it safe to use?
  Yes, it s safe you can try to install the drivers for the touchpad for Vista in the worst case, you will get an error message that this driver is not compatible or will not work.

  But look man there is Win 7 Alps and Synaptics touchpad drivers for Win 7.
  The drivers were released for other series of laptop.
  Check the Satellite L500 area for example

  I have Win 7 64 bit drivers.
  Synaptics v14.0.11.0
  Alps Electric v7.x5.303.117

  Welcome them

• WXP and Portege R500 - cannot add a new USB device

  Hello.

  I have a new Portege R500 Windows XP Home edition. It works great except for one thing, when I try to add a USB device does not install automatically.

  I get the 'Add new hardware' Wizard, who found the drivers and starts to copy the files... but it's like that. Animation of the files copy in place going and going and going, but never leaves. From this point that the whole machine froze (only the pointer of the mouse is sensitive), it ignores even ctrl-alt-delete and I have to turn the machine off.

  I tried several times, with a couple of different drivers and still get the same result. The device installs on my old M100, also running windows XP.

  If someone knows what's going on (and more important, how I could solve this problem), I would be really grateful.

  See you soon.

  Hello

  Compare 4 years, M100 (designed for Windows XP Home edition) and more recent Portege R500 (more recent hardware and Vista pre-installed) is for me quite flippant.
  Can you please tell us what external device to use with your beautiful Portege? Perhaps a printer?

  One more thing: have you noticed the same problem using different USB devices?

• NO sound Portege R500 on Windows 7

  I test Windows 7 and I have no sound.

  I installed the driver from Toshiba DOWNLOAD for VISTA - NO SOUND
  I tried to install the driver from realtek.com for windows 7 - NO SOUND

  Any idea? Help, please.

  Robert

  Hello

  Have you noticed some yellow exclamation marks in Device Manager?
  If Yes, then that would mean that the sound card is not recognized and so the sound does not work!

  However, you should check if MUTE is not activated!

• Portege R500: Explorer crashes cured by installing the Driver Sound R600

  The equipped Portege R500 of Vista is a great phone except that mine Windows Explorer (not IE) kept crashing without obvious reason. The taskbar would suddenly become unresponsive and then I would get the opportunity to restart Explorer. "Problem Reports and Solutions" shows 129 these events in the 44 weeks since I bought it, and it is not my main computer, so I don't use it every day

  In any case, I think I found a solution which is to replace the R500 Realtek Sound Driver (version 6.0.1.5400) by the one for the R600 (version 6.0.5655). Since doing the crash seems to have stopped.

  The idea was that almost all of the events in question 'AppHangXProcB1', ' waiting on the name of the Application: svchost.exe:AudioClientRpc', and ' bucket ID: 157806391'. Research put in question the Realtek Sound driver and revealed many reports indicate that a similar problem with other laptops.

  The original version 6.0.1.5400 is still topical for R500 according to European and us sites Toshiba. However, the R600 version is 6.0.5655 dated dated 17/11/2008. As the R500 and R600 so similar I installed and have had no accidents since then. Previously I tried to upgrade to version 6.0.1.5624 (from Windows Update on 2009-03-04) and 6.0.1.5477, which Toshiba Canada for the R500 question, but they were no better than 6.0.1.5400.

  I haven't noticed any bad Effect to have the pilot of 'bad '. Of course, it would be nice to have advice from Toshiba on this and to know if other people have had similar problems with their R500, but in the meantime, it's great to be able to use it without the bar all the time freezing of tasks.

  Post edited by: Johnson

  Hi Johnson

  Thanks for this report. This is the solution and the very interesting question.
  Let's see if someone else will report on the same or similar topic.

  To be honest, I can't imagine that Windows Explorer may hang so easy with the settings.
  All the preinstalled images are tested and if there is a serious problem you need to Toshiba. But anything is possible.

• Portege R500 - error message "sound device is not supported" THotkey

  Hello

  Whenever I have start up my Portege R500 I get THotkey message error "sound device is not supported. \
  The same error message repeats when I touch the volume icon. There is also no sound.

  Any idea what causes this? I have tried to uninstall and reinstall the driver most that can affect the shortcut key and the sound.

  Thank you

  Nico

  Is it Vista or XP?

  Have you installed Windows yourself or it was preinstalled?

  Maybe the wrong driver was installed (of another model for example).

• No sound on Portege R500

  Hello

  I have a Toshiba Portege R500, and there is no sound.
  In the Device Manager I checked the drivers and hardware and it seems to be ok.
  I did test sound with the sound of Windows and it did not work.
  I have good gear wheel in the front of the laptop, no sound.
  I use Windows Vista Business SP1.
  Can you help me? Should I use a specific software from Toshiba?

  Kind regards

  OK, you already checked wheel in front of your laptop. Make sure it is not disabled via the FN + ESC key combination.

  The other thing could be, she is silent in sound options or level is set to low.
  Got to control panel configuration-sounds.

  There should be a green mark on the speaker icon. Enter the properties and go to the level and put them to 100. Check that there are no red symbol above the speaker symbol.

• Portege R500 - Toshiba does sell OEM licenses for Windows 7

  Hello

  I have a Portege R500 with Windows XP.
  I have now installed a version of Windows 7 without activation to see if all the drivers are working (Windows 8 is not supported I know).

  Everything looks good and Windows tells me now as planned, it is not authentic and propose to buy the license, but when I go to MS it fails (it seems that MS sells not more Windows 7).

  Toshiba sells licenses for Windows 7 for a R500 OEM?

  It would be a shame to throw it away because of this.

  Thank you
  Markus

  All you can do is to order a Toshiba Recovery disk.
  The recovery disc contains exactly the same operating system that was preinstalled on the laptop on the first day of purchase.

  In your case, this means that you will get the recovery with Win XP OS disk.

  As Timox said: If you want to use the other system than Win XP, you must purchase the Microsoft operating system.

• Portege R500 - blue screen after installing Windows XP SP3 home edition

  * computer toshiba Portege R500 laptop *.

  * non-modele ppr50e00j00fs4 *.

  SP3 installed via update-site, received successful message SP3 installed restart... now bluescreen an impossibility to restart! Not even in save mode!

  If I try to start with the InstallationRecommandations, I get the following message:

  STOP: 0X0000007E (0XC0000005, 0XF79ED8EB, 0XF79ED7F4, 0XF79ED4F0)

  Can someone help me please?

  Hmmm. seems that this is a known Microsoft issue because I found these MS knwoldge base article:

  How to troubleshoot a Stop error 0x0000007E in Windows XP
  http://support.Microsoft.com/kb/330182/en-us/

  Microsoft has stated that:

  + These problems may occur if a system thread generates the error handler catches not an exception. You receive this error message if one or more of the following conditions are met: +.

  + If this issue occurs after the first restart during Windows Setup, or when the Setup program is finished, the computer does not have a sufficient disk space to run Windows. +
  + If this problem occurs after the first restart during the installation of Windows, or once the installation is complete, the computer's BIOS may be incompatible with Windows. +
  + Incompatible video card drivers. +
  + A chauffeur service or system device damaged. +
  + If the problem is associated with the Win32k.sys file, it can be caused by a control program remote third +.

  I recommend checking the solution proposals published on the website of Ms.

  Good bye

• Portege R500 and Novatel Modem 3G on Windows 7

  Hello

  someone have a solution for getting the Modem 3 G build-in novatel works on Windows 7 in a Portege R500?

  I tried to install the driver for Vista 32 bit on my W7-Ultimate32bit. I have tried this driver:

  http://de.computers.Toshiba-Europe.com/innovation/Tracker.jsp?file=http%3A%2f%2fsupport1.toshiba-tro.de%2ftedd-files2%2F0%2fwmb-20071115155201.zip

  Installation starts fine, but the installer then a fallback and stops.

  What do I have to wait for a W7 driver?

  Klaus

  > Should I wait for a W7 driver?
  I think so. You can try to use the Vista driver but there is no guarantee for correct material work.
  I think that Win7 drivers will be available soon.

• Portege R500 - Touchpad does not scroll after Windows 7 upgrade

  Hello!! Happy new year!!

  I got a great Christmas present, an upgrade to windows 7, so I upgraded the operating system of my Portege R500 of Bussiness from Vista to Windows 7 Home Premium. Up here, the performance of the laptop has improved BUT the touchpad is not working properly and with correctly I mean that scrolling is not working more. I checked toshiba Web page downloads and there is no driver for the touchpad for windows 7. Is that what I can do to back the scroll function to work or is it just a matter of patience

  Thanks in advance for the help
  See you soon

  If you are certain that there is no driver Toshiba and is your Synaptics touchpad then try their drivers for Windows 7 [http://www.synaptics.com/support/drivers/]

• Failing utility Portege R500 fingerprint after upgrade to Windows 7

  Just, I improved my Portege R500 to Windows 7 (clean install) and downloaded the latest Tosh utilities and install.

  When I tried to set up the utility of fingerprints by the registration of fingerprints, I get to the end where I am asked to register the imprint, and then get the message "operation failed. Model duplicate already exists. "

  Can anyone help please?

  Hello

  Seems there is something wrong with the registration of fingerprints for me it looks like the old fingerprints are still present, somewhere in the registry or on the folder of files to HARD drive.

  I think you should first remove the traces of fingers and then have to uninstall the software.
  After this should clean the registry using a tool like Ccleaner.
  Restart the unit. Install the VAP (value added package) and fingerprint software!

  I hope this helps!

• Re: How to install the LAN for Windows XP on Portege R500 driver?

  The Toshiba drivers download site I got the LAN driver 9.6.31.0 for Windows XP on Toshiba Portege R500. Most of the downloads contain a setup.exe for installation, but it does not work. The Installation Instructions on the same site do not include instructions on it.

  How can I install this driver?

  Hello

  You are a beginner or an experienced user of PC?