Portege R600-140: message says: device would work better with USB 2.0

R600-140 win 7 prof
I plug in a device of capture usb video and a popup appears saying (roughly)

+ This device would work better with USB 2.0 - Click here for a list of usb ports.

I thought all the usb ports 2.
I just checked the drivers in the Panel, and I thought they are all up to date.

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The laptop supports without a doubt USB 2.0 ports.
I guess that this message can appear for many reasons: for example the USB device malfunction.
Also the problem of USB port could be responsible for such error.

So as the first workaround I recommend you remove the USB hubs and controllers in the Device Manager list.
Open the Device Manager, look for the controllers and USB hubs and uninstall the driver.
Reboot the laptop

Usually the system will begin to recognize USB devices.

Note: during this procedure, all external USB devices must be disconencted

Tags: Toshiba

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