Portege R700 with docking station may not automatically switch to the external display

Hello!

In the past, we bought a lot of A600, R500, S10, and always a docking station for every laptop here at Desjardins, we bought.

Now we have a little problem with the new R700 model: PT318C - 00G 001,
We bought 30 of them.

WHY when we put in the tie-down (with the nearby screen) it can display automatically to the external display no/switch? (in this case a 22inc LCD)
It is connect with the HDMI/DVI cable. And when we get the display by sliding in the graph of intel and media panel (V 6.14.10.5258), after a reboot of the docking, the screen is all buzzy... sometimes both screen are dark, and we must use a combination of keys to move.
It's really not easy to use for our users...

With the old model as the A600 or S10, all have always worked well, if we are on the dock, the pop screen directly on the external LCD, so I stopped him, ondock it and start up of all is well on the screen of the laptop.

We are on Windows XP Pro SP3.

I tried the utility Toshiba display device change and expansion Mobile from Toshiba. are not clear...

Thanks for your help.

Have you installed a version of vanilla from Windows? Or XP has been installed from the Toshiba Recovery Disc?
Maybe you are missing several key structural factors (common modules for example). Also make sure that you use the drivers to display on the Toshiba site.

Also try a BIOS update (v1.70 is the last one I think).

Tags: Toshiba

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