Portege R830 cannot connect iPhone4S to USB port

Hello world

I have 5 Portege R830-138 with Win7x64 nine completely updated with the latest drivers and patches.
Yesterday I connected my iPhone4S to the USB port on the right side and everything worked well (iTunes, tie, etc.).

Unfortunately, this (the one on the right side) USB port no longer works for today: iPhone, mouse usb pendrives... nothing, it seems to be dead. The USB port on the left side still works with mouse usb and memories but not with the iPhone.

I thought it was a problem of HW laptop on the right side USB port so I tried with a second Portege.
Same problem: plug the iPhone on the right side, USB port, the USB port is not working.

The same iPhone connected to my MacBook Air works fine.
I wouldn't try with a third Portege, do you have any ideas?

Thank you
Valerio

Hello

The left USB port supports the standard USB 2.0 USB port on the right standard supports USB 3.0.

I don't know if the Apple software supports USB 3.0 m.
According to some information in the internet, USB 3.0 is not supported by Apple

Tags: Toshiba

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