Portege-Z20t-B-10 c-SE - question of material specification

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• Portege Z20T: Screen gets scratched by almost anything

  Ciao!

  I own a Portege Z20T B - 10 c which is a pretty nice machine, but has an embarrassing flaw: the screen is scratched by virtually any contact. For example, I can't use the "pen of emergency" for the touch input or write on the screen, because it causes scratches. In addition, the screen has already collected a series of scratches shaping the contour of the touchpad, is supposed to be produced when the laptop is closed. So you can't really use the laptop, how it should be used, and I fear that a few months from now, the screen will be filled with stripes.

  While I'm waiting for my laptop store decide whether a case of warranty or not, I wonder if anyone of you has this template and it has encountered the same problem?

  See you soon,.
  Stefan

  I have exactly the same problem. I only use the machine since July and already it's enough damage. Basically, the screen is rubbing against the dock and I the footprint in the sketch of the touchpad. I fear that they will soon be damaging the images captured by the camera since the outline of the Tablet are right on the lens.

  
  

  Toshiba is reluctant to fix it so far and I've included the response of my rep account below. Frankly, I was shocked because it is such a costly computer and the cause of the problem seems so obvious. I was also disappointed that they do not consider this thread to assess my case since it is the first result when one Googles 'portege striped screen.

  Hello Eric,

  I sent to your email with pictures of your computer laptop scratches to the screen. They responded by saying that the stripes are not due to a manufacturing defect, and there has not been an another other touchscreens Z20t reports get scratches like that on the screen, so there is nothing they can do to replace it. Our Customer Service Manager will usually just make the call to replace him, if the laptop is with the first 90 days, which is 2 and a half months after the normal return policy. He was not able to get permission to replace it.

  I'm glad that you were able to get this phone back operational. Please keep this practical Business Technical Support number for future needs, that I hope that you don't always have to use it in the future. Please give me a call if you have any other questions in the future.

• Portege Z20t-C-121 screen does not automatically turn into tablet mode

  Hello

  We bought a Portege Z20t-C-121 to test as a replacement for some of our leaders. I have built with Windows 10 company and installed all the drivers latest on the Toshiba site. A WiFi Intel driver did not work properly so I downloaded and installed from the Intel Web site.

  The only thing that I can't work seems to be the automatic rotation of the screen; When I dock the screen to use as a Windows Tablet detects this and goes into tablet mode, but however I turn the screen remains in the same landscape as it was when it was docked.

  Name of the operating system: Microsoft Windows Enterprise 10
  OS version: 10.0.10586 n/a build 10586

  Can someone tell me what I need to do to get this feature works please?

  Have you installed the drivers Win8 or Win10?

  Have you installed the driver system of Toshiba and Toshiba system settings?

• Portege Z20T - B - 10 c - support in Ireland

  Hello world.
  I recently bought a PORTEGE Z20T-B - 10 c. I'm pretty happy with it.
  I came on line today to buy an extended warranty and it seems that none of the listed resellers/partners actually sell in my country (Ireland).
  Not much, I'll reach out to Toshiba, I thought.

  Unfortunately, the phone number on the site of Toshiba Ireland support goes to a fruit and veg shop, the pages of "procedure" (and many others) is broken and gives a 404 error. The only support is from that annoying little living person who is not supported as she tells me to call support. Unfortunately, there is no real number.

  Toshiba Ireland on Facebook just ignore my messages and I've been through almost on every page on the site looking for information of contact without result.

  I don't actually need support right at the moment (other than knowing where I can actually buy an extended warranty), but it dawned on me that if I finally find a way to buy the warranty, I wouldn't be able to use it because it is impossible to connect to any kind of support request.

  It seems that these forums are just peer supported also.
  Thus, Toshiba have no support at all? Or they rely on third parties exclusively?
  If they rely only on third parties, someone at - it recommendations for what to do when something goes wrong?
  This has been a surprisingly frustrating experience so far and I'm still not in a stressful situation to still need support!

  Any advice would be much appreciated.

  Dave

  Hello

  Not very well why you could not access the Ireland of Toshiba 'extended warranty' correctly, but now the site seems to work well:
  http://www.Toshiba.IE/services/warranty-extension/

  I recommend you to check again.

• Portege Z20t - b GPS no work

  Hey can not get my post with bing maps, maps, oder mapfactor, even GPS information browser Apps can't see the position when the WIFI is turned off.

  I bought this Stand Alone GPS features.
  8.1 update win the latest updates. Still no location in APPs.

  GPS is enabled for Windows 8.1 settings, I allowed the applications to use the gps/position.
  All Toshiba service updates are installed. Even with a SIM CARD, I have no GPS.

  Only in WiFi, I get a job...

  Back so it is damaged? BTW must work tomorrow by car around the world. When his does not work I have to return it.

  Tested cards und windows and mapfatorGPS maps application here.
  none gets a difficulty when the WiFi is turned off.

  In the description of Portege Z20t-b-xxx, "Assisted GPS" is mentioned.

  Assisted GPS is part of the 3G module... so it should work using connection 3G too.

  Have you tested it?

• Portege Z20t - B - 10 c have to reboot the router WLan

  I just got my ultrabook Portégé Z20t - B - 10 c yesterday, and after using it, I noticed that when it connects to one of my Wifi networks, the strength of router reboots after about a minute - I disconnected from the internet.
  There is no recurring problem with him connected to the home Wifi network, and it also works when wired.

  The problem router is a Netgear N150 access point, and the issue only seems to occur when the Portege will connect to it.
  Several other devices, including a Toshiba Satellite laptop, connect to the router without a problem.

  I tried to update the drivers for wireless cards, but apparently they are up-to-date.
  I also tried to reset the router and the problem persists.

  Can anyone help?

  Just to clarify: there's nothing wrong with the laptop but with the WLan router.
  Is this right?

  The Portege Z20t - B - C 10 seem to support the Intel Dual Band Wireless-AC 7265 with BT module... I think that you should first check if your router and wireless network cards use the same standard (802.11 A / N / B / G etc...)
  Also encryption (WPA/WPA2 AES, TKIP) as well as the settings of 20 / 40 Mhz should be checked... maybe the router will work better using different settings...

• Portege Z20t - Win10 version of the graphics card driver

  The current driver in my computer is: -.
  Device Manager > display graphics HD Adapters > Intel(r) 5300 > driver >
  Version = 20.19.15.4331 18/11/2015 Intel Corporation.

  On the Toshiba web site.
  http://www.MyToshiba.com.au/support/...download?OS=33
  Intel Driver driver 10.18.15.4256 windows 10 64 bits 179,7 MB

  And on the site Web of Intel, the driver is 15.40.10.4300 28 January 2016

  Now, how is the driver Intel version 28 January 2016 15 computer version 20 dated NOV-2015 and the toshiba web site but version 10 and it is still topical?

  And all this because Firefox does not restore correctly and also the computer does not wake up when I open the lid.

  I use z20t Portege with Dynadock 4 k and external monitor. The Intel 5300 driver cannot see the second screen and clearly does not work properly. Is this corrected? Can I update to the latest version of the Intel driver?

• Portege Z20t: No available rear camera

  Applications of the camera "Camera" and "TruCapture' on my Windows 10 Z20T B2112 do not offer the rear camera, only the front webcam.
  No idea how can I fix? Is there a specific driver needed?

  Posted by coyanis64
  

  Applications of the camera "Camera" and "TruCapture' on my Windows 10 Z20T B2112 do not offer the rear camera, only the front webcam.
  No idea how can I fix? Is there a specific driver needed?

  I have the same problem on Windows 7 64 bit. I can see the cameras in Skype, Acrobat Pro and MyCam - FHD and 5 M, but the camera of 5 M (rear) shows a black image. There is no error message in the Device Manager. I even tried to roll back the driver RealTek previous, but that did not help either.

  I called Toshiba tech support. The good news is that they answered the phone immediately. The bad news: they suggested initially to install the Toshiba Webcam application (which does not work even with the rear). On the second call to support they have suggested that it is a hardware failure and take the z20t it to be repaired. They have not test if they have a z20t with a rear camera to work.

  Anyone who has ever managed to get a picture of the rear camera?

• Portege Z20t SSD - SATA m2 only highlighted?

  I have a Z20t-B - 10 c with a 256 GB SSD Samsung MZNTE256HMHP, which is a module of 2280 SATA m2.

  I guess, I could replace it by any other module of 2280 SATA m2, as the new SanDisk X 400 1 TB (also named SD8SB8U - 1 T 00-1122 or SD8UB8U - 1 T 00-1122, don t know the difference yet).

  Anyone know where I could also substitute a 2280 m2 PCIe module (also called NVMe), like the Samsung SSD SM951-NVMe 512 GB m2 (MZVPV512HDGL) or the Plextor M6e 512 GB m2 (PX-G512M6E)? What should I look for the key B m2 or M?

  I do not think that the laptop supports PCIe, you should get a SATA to ensure compatibility.

• Portege Z20T: Windows 10 - change the orientation of the screen don't work

  Hello

  in the instructions:

  Change the orientation of the screen
  When you use the computer in tablet mode, you can change the orientation of the screen of the computer on the side routing. The screen orientation automatically changes depending on the angle of rotation detected.

  But he won't!
  The operating system is windows 10.

  What can I do?

  This response from Toshiba is a scandal.

  Tut mir sehr leid, dass Sie eine negative Erfahrung mit your Toshiba Gerät machen track.

  Hotel der Themen-Komplexitat und moglicher necessary aufgebaute können Anfragen zur configuration und von the Installer (Treiber, operating system etc.) nicht immer completely by email where werden. WIR bitten daher UH Verstandnis.

  This use Sie bitte unsere umfangreichen online Supportangebote oder wenden Sie an unsere expert unter 0900-18674422 (1.56 Euro/Minute).

  If Sie noch questions haben, zögern Sie bitte nicht, Rubis mit each Kontakt aufzunehmen. You can reach each Montag bis Freitag von 8.00 Uhr bis 18.00 Uhr unter der 52 40 40 00 (0 21 31) telephone

  MIT thank wurde.

  A.i. EMI Service

  Who can help you, what does not help support? ??????????
  

• Portege R500 USB Extrenal HARD drive question

  Recently, my boss bought a Portege R500 and I installed Win XP SP2.

  Installed all necessary drivers.

  It is, if I connect an external USB HDD's does not detect and I use the laptop after having removed the USB HDD applications hang up and it wont even stop.

  Can someone share a light on this problem?

  Thank you.

  It is not easy to share a lot of light on it. Who is the manufacturer of this external HARD drive? You have a software with this HARD drive that needs to be installed first?

• Can Portege Z20t - I disable touchscreen?

  Hello
  I have a z20t-B-107. Beautiful machine, upgraded to win 10, all working very well - I had to download a new driver from Wacom to get the "left click" to work with the pen.

  I use it in tablet mode to scan a few data points on a map and sketching with pen. However, when I rest my hand on the screen it 'active' the touch screen and makes things go crazy. I really need to temporarily turn off the touch digitizer and have only the Wacom digitizer running, and if I can switch it switch somehow, that would be useful. Otherwise, I need to use the stylus in a very natural position to avoid touching the screen with my hand.

  I have a Samsung Galaxy Note, which uses the Wacom type digitizer - it does not seem to suffer from this, as soon as it detects the pen close to the screen it seems to cut off the touch part.

  I would be grateful for any help - I tried to search engines, but only, they seem to give results on the touch keys, and it's completely different...

  Thanks in advance

  Hello

  I use a Z20t too (but with Win8.1) and have the same problem. I decided to cut the full contact. It is not a good solution, but a good job with OneNote is only with the deactivation of the tactile feature possible.
  This is perhaps a possible solution for you.
  In Win8.1, I turned off the driver in Device Manager.

  I found here as follows:
  http://answers.Microsoft.com/en-us/w...d55591d?auth=1

  1. right click and select 'All the Apps' in the lower right corner, and select Control Panel
  2. Select hardware and audio
  3. Select Device Manager
  4. Select Human Interface devices
  5. in the list, find the driver for the touch screen. This can be difficult, since on my tablet that they are all listed as "USB Input Device" and there are 3 of them. I found it in deactivating and then reactivating one at a time until the touchscreen unresponsive. You can also identify the touch screen by checking the properties | Details and get the "hardware ID", then do a search online to see what the device is. In my case, the touch screen has the ID USB/VID_0EEF & PID_7302.
  6. Once you know which is the touch screen, disable the driver and the touch screen should no longer work
  Enable this device to make the touch screen work again.

• Portege R200: PCMCIA Vodafone 3 G question map

  I looked on the technical specifications, but can not see if she will allow a PCMCIA Vodafone 3 G card. No one knows if she please?

  anyway I can do?

  Thanks in advance

  Hello

  According to a few features that I found on the net the Portege supports only type II PCMCIA cards.
  I think you should check the manual of this PCMCIA card and you'll know if this card is supported or not.

• Portege Z30 & R30 - notice to owners + question about SSD upgrade

  HI - need some advice please.

  I am looking to replace a laptop existing and have narrowed down the choice to a Portege R30 or Z30.

  There are owners out there with a view on another machine? I read all the comments: this is the point of view of any beneficial owners I'm after. Reliability, ease of use in particular. Has anyone replaced a battery on a Z30? That sort of thing.

  There is a lot of money for me to spend - so I would really appreciate the help.

  Having said that I'm torn between the two models - I'm leaning a little towards the Z30 - but the standard SSD is too small. I am aware that the SSD is mSATA and which does not limit what he can be replaced by. I'm a big fan of the EVO series - and there's an mSATA SSD available in sizes up to 1 TB.

  Although there is not much information online - it was suggested that the current BIOS on the Z30 does not recognize mSATA SSD more than 512 MB.

  Can anyone confirm this?

  Thanks a lot, a lot.

  Unfortunately, I m not Portege Z30 owner but I want to share my knowledge on this unit.
  The Portege Z30 upgrade is a little tricky.
  First to get access to the battery and the memory modules and mSATA low cover should be removed.

  This means that you lose the warranty if you remove this cover.
  I guess that it s not worth the warranty having such expensive unit.

  By the way: models are equipped with a type mSATA ' Solid State Drive (SSD) "128 GB/256/512 GB
  But this does not mean that the biggest mSATA modules are not supported. To be honest, this detail isn't known to me, but I think that the controller should be able to handle larger sizes too.

• Cannot use Scripture inking on 10 to win with the Portege Z20t

  When I go to control panel input method to win 10 I can't select ink as input method.
  I have the latest version of the Wacom software.

  How can I activate "further" input method (write)?

  I also have this problem after the upgrade to Windows 10. inking Panel disappeared and there is no way to enter data in tablet mode. The pen works elsewhere, but the stylus input option is grayed out in the keyboard selector.