Possible virus or update error

I've updated my automatic update of Windows Vista @ 12/06/2010 10:00 CDT from my laptop. Once the update finished it stops it self for the night. This morning, I restarted my laptop and it went through his normal startup mode, but went to the screen went black for couple seconds showed one or two files (.dll file name). After that badges Microsoft came and then configure update comes on the so-called screen updated, but is NOT on the contrary he stops it self and relaunch the process all over again, and again, you get my point.  Help



Hi Chris,

-You get a message/error code to restart the laptop?

Follow the steps below:

Method 1:


Step 1:


Try to start your computer in safe mode and check what is happening.

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

For instructions on starting your computer in safe mode, see the following article:

Start your computer in safe mode

Step 2:

Perform a System Restore to a previous restore point safe mode before the show and see if you can get the laptop to the top and work.

See also:

System Restore: frequently asked questions

Diagnostics for use in safe mode

Method 2: Run the Startup Repair


Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as system files missing or damaged, that might prevent Windows from starting correctly. When you run the Startup Repair, it scans your computer for the problem and then tries to fix it so that your computer can start correctly.

See the following article for more information on the Startup Repair:

Startup Repair: frequently asked questions


Hope this information helps.

Gokul - Microsoft Support

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Tags: Windows

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