Possible viruses have on Vista computer but does not detect anything with current Antivirus software

When I opened my online banking Web page, I have a popup asking for personal information. Something like that on the note: "we are currently doing a security check, for your safety, please fill out the form below and we thank you for choosing Scotiabank.»

and then a bunch of fields corresponding to what I have my Bank would normally know... ran several antivirus programs and does not detect anything...

A ran a few different antivirus but nothing found...
* original title - online services - Trojan?   Only using Firefox *.

Hello

Use this too

Download update and scan with the free version of malwarebytes anti-malware

http://www.Malwarebytes.org/MBAM.php

You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

http://www.bleepingcomputer.com/download/anti-virus/rkill

If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

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