Post installation of the Vista SP2, it does not detect my DVD drive.

Recently in the month of April 10, I had my laptop (Compaq Presario V6608AU) repaired because it doesn't detect DVD drive. The techincian had reinstalled vista on it and it was my regular vista. As my laptop has automatic updates enabled it installed Vista SP1 and SP2 later. After installation of SP2, my DVD player no longer works. The light initially whn system starts but windows gets loaded, it didn't post. Could some help me to get this resolved. Restore option I tried, but I restore options after installation of SP2. I have my handy DVD recovery but I'm handicapped because of this problem of DVD player and impossible to restore...

Support Microsoft still offers a FREE support for Vista SP2 issues at: https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1&wfxredirect=1.  They will give you the expert help you need with this problem with SP2.  They can connect remotely to your computer to help diagnose the problem - something that we cannot do.  Enjoy the offer while it still exists.  I'm sure they can help you.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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