Power problem: Photosmart C6180

My printer Photosmart C6180 continually lights stays on for about 30 seconds and then seems to lose power.

I tried the troubleshooting steps already using different points of sale and unplug power for a period of time, but nothing has solved this problem.

Someone know if it sounds like a problem with the printer or is there something wrong with the power supply?

The printer was working fine a few days ago, nothing happened that may have caused damage that I know.

Thanks for any help you can offer!

Sorry, I should have searched the forum more carefully before posting, I found the solution to my problem.

Tags: HP Printers

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    My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

    Hello

    Thank you for contacting HP Total Care.

    I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.

    Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.

    I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.

    First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.

    Please try the following troubleshooting steps. I assure you that those measures would solve the problem.

    I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.

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    Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.

    We look forward to hear from you.

    For more information on keep your HP and Compaq products up and running, please visit our Web site at:

    http://www.HP.com/go/TotalCare

    ALSO:

    If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.

    First step: reset the printing system

    To use the reset printing system feature, follow these steps:

    1. in the Finder, choose utilities from the menu reach.
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    Thanks for your suggestions.

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