PowerEdge R720 memory error limit is reached

I have a PowerEdge R720 XenServer 6.2 running. We received this error for the second time in the last 3 weeks: 'limit error persistent correctable memory MEM0005 reached for DIMM1, DIMM2, DIMM3, DIMM4, DIMM5, DIMM6, DIMM7, DIMM8 reinstall memory'.

Two weeks ago, when we got this error the first time, we have turned off the server and made sure all the memory has been properly installed (it was). We turned the server back on and the error disappeared. Since this is a production box required HA, we did not take a lot of time to run additional diagnostic tests.

The error came back this morning. Does anyone have an idea of how we can solve this problem? Thank you

WeadonJ,

The error you receive is indicating that memory is operational, but it is an early indicator of an incorrigible error possible future. My suggestion would be to reinsert the DIMMs, and then run the diagnostic on them to see if there is something that appears.

I suggest you start from this diagnosis for the memory test. - http://www.dell.com/support/home/us/en/555/Drivers/DriversDetails?driverId=TRWYD&fileId=3332974416&osCode=CXS03&productCode=poweredge-r720&languageCode=EN&categoryId=DI

Also, what revision is BIOS and ESM/Drac sitting at? Are up to date?

Let me know what you find.

Tags: Dell Servers

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