Pre-seed evaluation error 2000-0332, Inspiron 7720

I have a laptop Dell Inspiron 7720. A few days ago, I have a suggestion of a Dell program to update my BIOS, which I have allowed. Update didn't seem to bring up all additional windows or a progress bar to let me know how would the update, but I don't think too much of it and let the computer do its thing.

In general I just leave my laptop on nonstop and put to sleep when not in use (I remember reading somewhere on the departure of the user of Windows 8 guide just let it sleep instead of turning it off). Yesterday, I went home for Thanksgiving so that my laptop was in mode 'sleep'. When I tried to turn on my laptop, I noticed that it was no longer in fashion 'sleep' and had put off instead. Not much, I thought, but when I turned it on, I got an error screen in the sense of

PXE-# Media test failure, check cable of

PXE-#: exit Intel PXE ROM

I found myself at the start screen, which allowed me to run the diagnostics. I left running and came across 2000-0332 error code in the form of assessment of pre-boot, who told me that something was wrong with my memory of the video card (abnormality of the video memory integrity test). After a bit of research on this code, it may have something to do with my BIOS and I should try for the flash. However, I wasn't able to do it through USB (I get the error "invalid or damaged bootable partition" when I leave the USB key in start) nor the CD (does not seem to the .exe on the CD is detected).

I tried to get to the BIOS screen by pressing F2 at Dell logo but I always end up on the same screen which lists me my legacy startup options (I don't get the screens of typical BIOS that allows me to change my default settings, boot order, etc.). The choices listed are removable disk, CD/DVD/CD-RW drive, second disk and network. By pressing F12 does the same thing. I noticed that the hard drive is not listed so I though that maybe something was wrong with my HD, but the evaluation shows that it works very well.

I'm really in ideas on what to do. If worst comes to worst, I can try to exchange it for another since I'm still in the trading period, but I prefer to keep my laptop current and its information.

Hi Andresmou,

I'm sorry for the experience. As the error is related to the video memory, I suggest to install (flash) the latest BIOS and run diagnostic tests. You can download the latest version of the BIOS from the following link by drilling in the Service tag and click on the "Drivers & downloads" tab:
http://Dell.to/117d6Zu

Please let me know the results of the test.

Tags: Dell Laptop

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