Premiere Pro 2015.3 program screen white

Hello people!

pp screen help.png

As described in the title, I have a problem with the program monitor. If I open Premiere Pro 2015.3 and put a (file MOV of Canon 70 d) video in the library and the sequence, it does not show the Visual images (gray screen, overwind program color color). But I can hear the audio from the video.

process end help.png

Another problem to add up, it's that the process does not stop. When I close Premiere Pro and restart it, the program does not load because the process does not stop at the beginning of the last upward.

I tried the following possible solutions:

  • Tried other .avi .mp4 files
  • changed rendering parameters and reading in the project of CUDA Software Only or vice versa
  • a clean reinstall of first pro software
  • updated my GFX card in latest version (version 368.22)
  • reinstalled my GFX card
  • clean uninstall my GFX card and installed an old driver (version 361.75)
  • contact the Adobe customer support twice, and they have to somehow set but when I shut down my PC and start on a moment later, the problem came back.

My PC specs

  • Microsoft Windows 10 (build 10586), 64 - bit
  • Intel Core i7 - 6700 K CPU @ 4.00 GHz
  • NVIDIA GeForce GTX 980 Ti
  • 64 GB OF RAM

Could someone help me solve this problem? Thanks in advance!

See you soon

I do not get an image on the monitor source and I tested with an avi file which also gives the same result

I fixed it by pulling my cable from the screen of my graphics card. I have two monitors connected to the graphics card. One by HDMI and the other by a cable screen. I took out the display cable and I had Visual! There is something wrong with the program or GFX card driver... I think that they are unable to detect both monitors or something?

Tags: Premiere

Similar Questions

  • Still cannot run Premiere Pro 2015 because 'Cannot find device of appropriate reading' is always on display. I can run PP 2014 and all the other programs of cloud of 2015 but not PP2015.

    Still cannot run Premiere Pro 2015 because 'Cannot find device of appropriate reading' is always on display. I can run PP 2014 and all programs of cloud 2015 but not PP2015. When I got this error, I had a mid-2012 Mac Pro running El Capitan 10.11.2 and an Apple ATI Radeon HD5770.  You can't update the drivers with Apple, but El Capitan should have giving me the latest video drivers.

    First try to open but after loading everything it errored out with the "can't find a video playback device adapted." A very cryptic message in my way of thinking. They mean the monitor, video card or what?  In any case, I decided that I must have my video card, so I bought a 4 GB Nvidia GTX 970 MacCards.com card, put it in and got the latest drivers for it, than MacCards.com current guard.  This resulted in no gain. Always the same result right along with the exact error even after loading the PP2015.

    I reinstalled PPCC2015 yesterday and it still loads but never opens and gives me the same error.  I feel like even if I bought a new MacPro and reloaded all software CC, I'd still have the same result. Very depressed of not being able to run the software I pay for every month.

    In the finder menu, click and hold down the menu REACH. That hold the option key and the library user will appear. Click on the user's library.

    In this folder, go to preferences and find the adobe folder.

    Right-click on the adobe folder and click get info.

    In the permissions section, & sharing, there are three names.

    Everyone should say read & write beside them.

    Open the lock, turn all to read and write.

    Then click on the little train directly under the names or to the left of the lock and the menu drop down click on 'apply to the included items.

    Then relock the lock.

    Now, go to your OS hard drive and click on users, your user name, Documents.

    Find the adobe folder there.

    Right-click on the adobe folder and click get info.

    In the permissions section, & sharing, there are three names.

    Everyone should say read & write beside them.

    Open the lock, turn all to read and write.

    Then click on the little train directly under the names or to the left of the lock and the menu drop down click on 'apply to the included items.

    The lock, the lock again.

    Wait a minute. Then launch first.

    This fixed it for me.

  • Reverse the scrolling of the mouse in the window of the program (Premiere Pro 2015.1)

    Scrolling the mouse with a the cursor to the program window is a style of mounting very useful to me, especially with the hotkeys ripple trim. I can easily navigate to the preferred framework and make an edit

    After that the update for Premiere Pro 2015.1 scrolling in the window of the program has been overturned - scroll down now juts read head. In the MEANTIME of scrolling in the editing window works as before.

    Is there a chanse to reverse the scrolling in the program window back? I don't find any option in preferences (except chronology mouse scrolling, which is not the case, as I mentioned).

    After that the update for Premiere Pro 2015.1 scrolling in the window of the program has been overturned - scroll down now juts read head.

    That is right.  It's backward before, Adobe set.

    Enjoy.

  • Premiere Pro 2015.1 broken with node + other features

    Two of these features are broken on OSX 10.10.x and Windows 7 for Premiere Pro 2015.1

    Seems the 2015.1 version broke some features that we are quite dependent on development and once you lose these features, it makes you realize how dependent you were on them!

    It seems that Adobe broken of (probably removed, it does not look like it exist anymore) fs.watch node functionality, which I use a generation system generate permanently for extensions. If I make changes to files, it can look at the files and reload the application + simultaneously to the debugger. This is extreme for us time because it takes out the process of reloading stuff while you make changes.

    Another thing that Adobe extensions seem to break is debugger for Chrome (Chrome is updated). When running full screen (and only when you are debugging an extension of Adobe), if you fill out a page, scrolling is broken. I have attached a screenshot below and as you can see, I fill the window, but scrolling is disabled. The use of the debugger for something other than an extension of Adobe works very well.

    scroll.PNG



    It was two things that worked in 2014 and 2015.0, but no longer work in 2015.1

    After doing research a bit more, it seems that others have this problem as well: to a newer version of WebKit/chromium · Number #28 · Adobe-CEP/CEP-Resources · GitHub

    See the last comment he of Jolg42. I have, however, tried to do that, but to no avail.

    And another thing that seems to be broken is running app.project.path on Windows (not OS x) returns a nasty filepath. I don't remember to do it in other versions, no more, but don't want to say specifically. This is the way it returns what is bad:
    It returns this in the two Extendscript Toolkit and the code of the normal extension.


    Result: \\?\S:\Premiere\projects\devproject\test\assets\premiere\Templating\Untitled_1.prproj

    I put a temporary solution in the extension to deprive these characters, but they shouldn't be there in the first place.

    If someone need it, here is the fix:


        getProjectPath : function() {
            // On Windows, Adobe is returning this: \\?\S:\
            projectPath = app.project.path
            projectPath = projectPath.replace("\\\\?\\", "")
            // Fixing slashes to point forward
            projectPath = projectPath.replace(/\\/g, '/')
            return projectPath
        },
    
    
    
    
    




    Node problems seem to be part of a bigger problem (perhaps the implementation of extensions in Adobe, I did have the time to test in other Adobe applications), so I don't know if nocero or Hallgrímur René might be able to weigh on them.


    Thank you for taking the time to read!

    Update 1: Panel HTML tips #19: CC2015.1 (CEP6.1) patches of Node.js. Photoshop, etc
    Do not have everything still works and Bruce, in that thread, you mention that developers of the pre-release program have been notified beforehand - which can be great and all, but that's not really help those of us who are not (and do not have time to be in) pre-release group. Is it possible to iterate for the people who manage the changes how relevant is that information like this have an official release? At this point, corrections are PURELY word of mouth, and it really kills cycles dev.



    So, it is updated: your way to edit the CSS debugger is not persistent, while I was still looking for something else.

    Someone came up with a good method in this thread, I presented to the Adobe Github: Chrome debugger scrolling is broken with CC 2015.1 update · Number #35 · Adobe-CEP/CEP-Resources · GitHub
    And it IS persistent, which means that you only need to do once by extension.

  • Premiere Pro 2015.4 CC once aircraft crashes while after upgrade to 2015.4

    Since the upgrade to first Pro CC 2015.4, I saw repeated application crashes Premiere Pro. In the history of reliability, I see a crash on 8/6, 8/7, 8/8, 8/9, about one per day, each has the same ID of bucket. Seems to be an access violation in GPUFoundation.dll. Here is a copy/paste of the history of reliability of the system that has just occurred. I guess that Adobe brings together the information it automatically, but I'm not 100% sure, so maybe someone knows if the manual reports are needed. Thank you.

    An addendum note: I come to see the accident again... this time I saw what happens right after loading a project and I'm scouring from right to left on a scenario a bit zoomed in. That's all that I have for now but I'll try to get more details.

    Source

    Adobe Premiere Pro 2015.4 CC

    Summary

    Stopped working

    Date

    08/08/2016 11:46

    Status

    Report sent

    Description

    The failing Application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015.3\Adobe first Pro.exe CC

    Signature of the problem

    Problem event name: APPCRASH

    Name of the application: Adobe first Pro.exe

    Application version: 10.4.0.30

    Application timestamp: 579b0be5

    Fault Module name: GPUFoundation.dll

    Fault Module Version: 10.4.0.30

    Timestamp of Module error: 579b 0949

    Exception code: c0000005

    Exception offset: 0000000000006994

    OS version: 10.0.10586.2.0.0.256.48

    Locale ID: 1033

    Information additional 1:5229

    More information 2: 52295558c6c08443a2cf38f99e92bcba

    Additional information 3: 3ccc

    Additional information 4: 3cccd9d61ddac43bb5c86c9492f3469c

    Additional information about the problem

    Bucket ID: 832e8aaf6fbf8e5968300a7c83031636 (120525471915)

    I guess that Adobe is collecting information on this automatically

    You should not.

    Feature request/Bug Report Form

  • Premiere Pro 2015 hangs on Start Up

    I had trouble with my first crash for about 2 months now, maybe a little less, I contacted Adobe a few times now and what they suggest is to uninstall adobe collection, reboot, and reinstall, the another suggestion they give me is of reinstall my OS but at this present time that happens! I needed solutions to solve my first, help please? also point it hangs on is on "Loading ImporterQuickTime.prm" Capture1.PNG

    Specifications of the computer:

    Operating system

    8.1 pro 64-bit of Windows

    CENTRAL PROCESSING UNIT

    Intel Core i5 4690 K @ 3.50 GHz 33 ° C

    HASWELL 22nm technology

    RAM

    8.00 GB Single-Channel DDR3 @ 666 MHz (9-9-9-24)

    Motherboard

    ASUSTeK COMPUTER Inc. Z97-PRO(Wi-Fi ac) (1150 SOCKET) 28 ° C

    Graphics

    VX239 (1920x1080@60Hz)

    Monitor Non Plug-and-Play generic (1920x1080@60Hz)

    2047 MB NVIDIA GeForce GTX 760 (ASUStek Computer Inc.) 37 ° C

    2047 MB NVIDIA GeForce GTX 760 (ASUStek Computer Inc.) 33 ° C

    ForceWare version: 355.60

    SLI enabled

    Storage

    119 GB CORSAIR FORCE SSD (SSD) 29 ° C LX

    Unit of storage Microsoft 1853 GB (SATA) 28 ° C

    931GB Western Digital WDC WD10JPVX-22JC3T0 (SATA) 24 ° C

    1862 GB Western Digital WD my passport 0820 key USB (USB (SATA)) 28 ° C

    14 GB generic - SD/MMC USB Device (USB)

    Optical drives

    ASUS DRW-24F1ST one

    Audio

    NVIDIA (Extensible wave) virtual Audio device (WDM)

    First Pro CC, to the event log:

    Log name: Application

    Source: Application error

    Date: 17/08/2015-19:46:44

    Event ID: 1000

    Task category: (100)

    Level: error

    Keywords: Classic

    User: n/a

    Computer: Merida

    Description:

    Name of the failing application: Adobe first Pro.exe, version: 9.0.1.36, time stamp: 0x55acd8dd

    Name of the failed module: dvaui.dll, version: 9.0.1.36, time stamp: 0x55acb6a4

    Exception code: 0xc0000005

    Offset: 0x00000000001a0e38

    Process ID vulnerabilities: 0x6ec

    Start time of application vulnerabilities: 0x01d0d91d0cbd8f4f

    The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

    Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC

    Report ID: 4db2fcdf-4510-11e5-84db-54271ebdd1d1

    Faulting full name of the package:

    ID of the failed package-parent application:

    The event XML:

    " < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

    <>System

    < name of the provider = 'Error of Application' / >

    < qualifiers EventID = '0' > 1000 < / EventID >

    < niv.2 > < / level >

    < task > 100 < / task >

    < Keywords > 0 x 80000000000000 < / keywords >

    < TimeCreated SystemTime = "" 2015-08 - 17 T 18: 46:44.000000000Z "/ >"

    < EventRecordID > 96463 < / EventRecordID >

    Application of < channel > < / Channel >

    Merida < computer > < / computer >

    < security / >

    < / system >

    < EventData >

    < data > Adobe first Pro.exe < / data >

    < data > 9.0.1.36 < / data >

    < data > 55acd8dd < / data >

    dvaui.dll < data > < / data >

    < data > 9.0.1.36 < / data >

    < data > 55acb6a4 < / data >

    c0000005 < data > < / data >

    < data > 00000000001a0e38 < / data >

    6ec < data > < / data >

    < data > 01d0d91d0cbd8f4f < / data >

    < data > C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC < / data >

    < data > C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC < / data >

    < data > 4db2fcdf-4510-11e5-84db-54271ebdd1d1 < / data >

    < data >

    < / data >

    < data >

    < / data >

    < / EventData >

    < / event >

    WATCH THIS VIDEO that helped me with even the knowledge, he told first work back to normal

    iTunes could not connect to the iTunes store - YouTube

  • Premiere Pro 2015.3 update - missing audio filters?

    I've just updated for Premiere Pro 2015.3 on my end of 2014 3.5 Ghz Intel Core i5 iMac and I see that the new version of first does not include a significant amount of audio filters from previous versions - I'm looking particularly to the series to THE. (i.e. AUgraphic EQ).  Its a similar problem for the missing lut - which I was able to solve through this forum.  Any advice on where to find existing filters and the folder in which drop them for first to register would be greatly appreciated.  Thank you.

    I was able to find the right answer here:

    To THE Graphic EQ (and other audio tools) lack of CC 2015

  • Premiere Pro 2015.3 / / / no video stream is inside sequence after upgrade (2015.2)

    Hello!

    After the update for Premiere Pro 2015.3 (of 2015.2), I can't add video files on my calendar, the only thing I can add to the timeline is the audio stream of the video.

    When I imported the files video in the project, all seems fine, but when I try to install it on the chronology of the sequence, it is only able to import the audio stream.

    When I was still on 2015.2 everything has worked well. I tried several presets sequence, all different converters of mercury, tried to make a new project, clean the media cache database, renamed the files... Nothing helps.

    Material used:
    Screen Shot 2016-06-28 at 11.26.08.png

    Sony a7s ii, filmed with the following parameters:

    Screen Shot 2016-06-28 at 11.25.09.png

    I'm tired of these Premiere Pro update fails. Whenever I update something does not work.

    I have a deadline, and I have to get my * fact.

    This is a user error:

    source patch for inserts and crushes.

  • No connection directly into Premiere Pro 2015.3

    Hi all use first pro for several years now and just upgraded to the latest 2015.3 update. Every thing seems to be good without any problems during the update until I had to do a color grading. To my surprise I found that there is no longer an option to send my first pro time line to rank speed with direct link. in fact it has no direct link option in the menu. to add that you can not open 2015,3 project files within the category of speed either. Is this just isolated to me or others with the same problems? If so have a fix is better than export my project working on color, then export again. I really like the integration of direct link and it's a pain with it.

    Alternatively one has original first pro 2015.2 downloads so I can I downgrade again.

    I tried installing creative cloud of first pro 2015 but it lacks a few features that I use every day such as optical flow under the menu speed

    any help welcome

    Thank you

    Hi ToolzVFX,

    You're not alone.

    This isn't a problem; It's normal. Direct link is no longer available in Premiere Pro 2015.3. If you have any comments, please share it here: feedback form

    Back to Premiere Pro 2015.2, please see this: FAQ: How can I reinstall the first Pro CC (9.2) 2015.2?

    Thank you

    Regalo

  • Hallo :-) ICH nutze Adobe Photoshop CS5 and Premiere Pro CS6 - sharp program konnte ich vor einem Jahr bei einem Handler kaufen! Leider there mir heute die Zusatzprogramme wie 1. CS6 hearing 2. Adobe After Effects CS6. (Like erweitern möchte)  Ich

    Hallo :-) ICH nutze Adobe Photoshop CS5 and Premiere Pro CS6 - sharp program konnte ich vor einem Jahr bei einem Handler kaufen! Leider there mir heute die Zusatzprogramme wie 1. CS6 hearing 2. Adobe After Effects CS6. (Like erweitern möchte)  ICH konnte eine Bundle CS6 jetzt mit allen Programmen zusammen kaufen diesen, was mir meine Arbeit der würde. Dabei muss Aufenthaltsraume.man CS6 Software CS5 deinstalliert werden und die. Stay EIB verhindern sharps beams CS6 already erstellten Filmdateien und Projekte receive nehmen sharp dabei Schaden oder alle?

    Link to buy the CS6 via phone http://www.adobe.com/products/cs6.html read all the way down

    From what I was told by an employee, newer than 10.7 Mac must subscribe in the cloud instead of buy CS6... and someone with Win10 must also subscribe to the cloud for CS6 is not compatible (meaning that the seller will ask you your operating system and not sell you CS6 if she does not work on your computer... I don't know if this means that Win7 and you can't buy if you have Win8)

    Please report back with your operating system if you are able to buy CS6

  • Premiere Pro 2015.1 El Capitan compatibility

    The last update Premiere Pro (2015.1) is compatible with El Capitan?

    Hi Brian,.

    Yes it is compatible, but still, you can see this post: is fully compatible with El Capitan (OS X 10.11) Creative Cloud 2015? for OSX 10.11.1.

    Kind regards

    Navdeep Pandey

  • Capture VHS in Premiere Pro 2015, choose the option to capture video and Audio, doesn´t work!

    I used the first Pro CS6 and Premiere Pro 2014 before capture VHS via a record JVC deck, but now, when I do the same process in Premiere Pro 2015, it captures only the video in the option Capture Video and Audio mode. The only way to capture VHS audio is her choose Audio separately, because in this mode, it works. But then I have to synchronize video and audio, and it is not the best option. I can´t find no reason or settings which differs before when it worked. Do you have any suggestions?

    I use Mac OS X 10.9.5.

    Hello! I found the solution. The novelty in first Pro 2015 is that you mark a video and an Audio track to drag the material captured in the Timeline! Now, it works fine.

  • Why this happens in Adobe Premiere Pro 2015.3 cc?

    I hope someone can help me with this problem.

    I import a video green screen and I start making my adjustments in the effects of Ultra keying and when I adjust the choke and soften in the cleaning of the Matte, the preview screen becomes black. That's when I had the problem and I did it a couple of times and it always seems to start when I start to adjust the choke or soften. I still have sound, but it becomes black. The video of the project also becomes black when hovered over with the mouse.

    This is a new computer with Windows 10 Pro, the graphics card is Nvidia GeForce GTX 1080 with the latest version of the video driver 372.54, CPU is Intel Core i7 - 6900K and I have 64 GB of Ram. My monitor is a Viewsonic VP2780 - 4K, and the resolution is set to 4096 x 2160. I adjusted the display settings, but it made no difference, and so I'm not sure why it happens in Adobe Premiere. Here is a link to show what it does:

    Issue in Adobe Premiere Pro CC 2015

    There is no sound in the video, but it is to illustrate that the preview screen went black and when you move the videos in the projects, the videos are also black.

    Is there some settings that must be configured in Adobe Premiere Pro CC 2015.3 to prevent this? I use a Logitech mouse and a Logitech keyboard. They are also new. I am very surprised that I would still have a problem with Adobe Premiere, but I don't know if that's a problem with Windows 10 Pro, map video, monitor, or foregoing. Any help would be much appreciated. Sad to spend so much on a computer system nice and Adobe first does not work with the system.

    Thanks in advance for the help!

    Tim

    You can put in a report bug here!

    Feature request/Bug Report Form

  • Premiere Pro 2015.4 Mov format color is destroyed

    Hello

    I use the MOV format uncompressed for intermediate files in Premiere Pro.

    After the 2015.4 update that I installed last night, now all my MOV files make bad Color in Premiere Pro only.

    Something black in the frames is lit in blue, and there is no green, so the videos are mainly red/purple/blues with the solid blue wire for blacks.

    Even the thumbnails are confused in this way.

    MOV files read perfectly with correct colors in other applications on the same computer, including After Effects, Photoshop, and VLC Player.

    This bug made all my existing video content is totally useless.  :/

    Any ideas?

    Does anyone else have this bug?

    David


    Screenshot of first, the sequence must be black background:badpremiere.png

    "Uncompressed mov"... uh, how do produce it these files? Just curious... say the codec parameter uncompressed YUV 10 bit or something?

    There are changes for Qt files in the latest version as Adobe strives to eliminate the need for the Qt program due to security problems that Apple has declined in favour of this codec in Windows. I've seen a few threads where people need to uninstall Quicktime from their computer to make things work correctly, because this version has apparently not need Qt play/encode files Qt so... try uninstalling Quicktime...

    Neil

  • Premiere Pro 2015.3 guard installation in an incorrect language

    Hey,.

    I changed my settings of language from German to English in cc adobe application manager, but somehow first pro 2015.3 keeps beeing in German.

    I installed it now several times (2015.3), older versions of first (cc 14) are English, however. all other programs are also English (AfterEffects, photoshop)...

    is this a bug?     also, looked for unconventional solutions, but have not found anything for 2015.3 far...

    anyone with the same issue?

    Hi Saschah,

    Please uninstall all versions of Premiere Pro on your machine.

    Change the language of Adobe Creative Cloud applications

    Re-install the required version of Premiere Pro.

    Please answer if this helps.

    Thank you

    Ilyes Singh

Maybe you are looking for

  • iPad2

    IO ho an iPad 2 wifi + 3G da quando ho fatto aggiornamento 9.3.1 by find vodafone devo estrarre the tessera rete e rimetterla by fargli vedere linea mi potete help como posso airfare non tutto questo per. Prima con he 9.3.0 he problema non esisteva.

  • How to link to my lazy account?

    I couldn't see where my bx57, I can enter my account information real slacker so I can get all my custom radios. Ditto for Pandora. Help!

  • Final cut 10.2.2 library management

    I am facing the following problem with the final Cup 10.2.2 library. (I use a mac book pro retina nov2012) I made a wrong operation on the library because I moved a library (100 GB size) project in the finder to a library in an external HD without us

  • new note

    How to create a new note on iOS iPad 9.2?

  • Wi - Fi Protected Setup

    I have a pavilion dv 6000 p/n kn831ua and I was wondering if I could enable the use of a Wi - Fi Protected Setup connection on my computer. now when I connect to my WiFi network, I need to enter a password or security key.