Premiere Pro CC - Crash when opening because of the network disk cache
I had the first fail to open for some time now on one of my secondary PC. This computer has been configured with a network drive as its disk cache and links to projects.
It's as well as several editors can work outside the same RAID. Works perfectly, except for the fact that irreversible windows somehow the network drive. Once that has happened the first does not start and crashes when starting the program.
I got the network bound upward at some point drive and first launched again running with zero problems. Yet once foires windows, the network drive and the first does not work.
I need to reset the parameters of creation (disk cache settings).
THINGS I'VE TRIED:
I've tried holding Ctrl + Shift to reset, did not work.
I already tried uninstalling and reinstalling, but settings are not withdrawn and the program crashes.
I would just connect the network drive and then once the first spear change the disk cache and never do this again, but unfortunately the computer will not repeat on this disc partical.
Let me know if you need more details,
I am running windows 8, latest version of CC (just updated). I have 32gig of Ram, I7 overclocked at 4.4 GHz, Nvidia Graphics processor.
Thank you very much
Well now your post is over a year old, but recently, I had the same problem.
The solution was what you thought: redirect the path. But where? I searched the registry and there you have it:
Cache 8.0\Media Computer\HKEY_CURRENT_USER\Software\Adobe\Common
There is a key named FolderPath. Set it on a drive local and first should do it again.
BTW adobe: this is really a bad bad bug or bad conduct. If something doesn't work not software should ask another solution instead of just diet...
I can't open the first pro today, was very well these days.
I use a trial, but when I open it now, the purple panel shows, but they have everything going greys and hides behind the taskbar, please see my screenshot.
If we managed to make it work, in this case we are able to press 'o', which allows us to choose a project, then Premiere Pro load and displays as expected
Without worrying about whether I have a new project file or an existing one, changes or no retouching, whenever I click on export, Premiere Pro simply crashes. Same for Media Encoder - cannot open this same one. I have all the latest updates installed cs6, the computer is new for two weeks - OSX 10.9.1, NVIDIA GeForce GT 1024Mo of 650 M. The only way I've been able to export is through a back door: I use the dynamic link in After Effects and then returned to my sequences it. Help?
I've had this problem for a while now but have never been able to find a solution. Basically if I use something within Premiere Pro that opens a Windows Explorer dialog box (for example, when you choose a custom LUT), the program sometimes goes a little crazy.
The dialog boxes is not pop up and the program becomes unclickable. And when you try to click on what, whether it gives it its particular of Windows. That occurs when you use a program and a dialog box has popped up and you try to click outside the dialog box.
In the past, if I tried to end task and then cancelled, the program will open. However, with the last update things became different. It unlock again, but the program does funny things as it won't save. It does not update the video window when you rub. Etc., basically it becomes unusable and you will need to complete the task without being able to save your work.
All Adobe autour staff member?
Rarely. This is a user to user forum, mainly. Contact 'Adobe' here.
Hai all, since the upgrade to Acrobat XI DC I had a few problems.
All first when Acrobat does not work at all and I want to open a PDF by double clicking it I see that it gives it some thought, but it will not open the file. Not a singel file will open this way.
When Acrobat runs it can open files by double clicking it. So, it seems a number of launch.
I also have a problem when opening acrobat and I click on tools without waiting first a couple of minutes, Acrobat chrashes with a message not responding.
Because I need to place 35 DC Acrobat installs and 13 CC Adobe installs for now I'll stop these unfold.
Does anyone have a solution for my problems?
I found that it is the Pitstop Pro plugin that is causing the crash. Without the plugin, it works fine. But as soon as the plugin is in the plugins folder, it starts to get blocked.
Also I found that some habit of printed documents. I don't get an overview. My colleague who runs Acrobat XI can preview them just fine and print them.
Can we expect Adobe to work on a solution to the problem of Pitstop Pro?
Hello, recently I ran on an issue that is extremely frustrating and I can't seem to solve.
Basically, whenever I try to click on the 'file' tab or any reason, i.e. save or export. I'm greeted by the line of serious misconduct and one unexpected on me.
The main problem is that I am more able to back up or export project and if I try to use the keyboard to save or export shortcut that causes the crash as well.
This also happens with any project that I opened.
Any help please?
Your video, it seems that you are working with OS X 10.10 and 10.11. It only are not supported OS' in our system requirements for CS6. You must be on 10.9 or an earlier version.
If you are not working with a certified operating system, you will experience that we can simply not to support unexpected behavior. My advice is to reinstall an earlier version of Mac OS X, which is certified for use with CS6. Otherwise, I would advise updating to a newer version of Premiere Pro.
Trying to change in PP CS6 and get this error whenever I drag the files.
«I'm sorry, that a serious error has occurred which requires Adobe Premiere Pro stop.» We will try to save your current project".
This happens everytime I try to drag images. Apart from files or sites.
I'm working (at least trying) on a Mac Pro (mid-2012) running OS X Yosemite 10.10.1.
Processor- 3.2 GHz Quad-Core Intel Xeon
Memory- 16 GB 1066 MHz DDR3 ECC
Graphics- ATI Radeon HD 5770 1024 MB
Says Adobe Application Manager everything is up-to-date and I've tried everything I can think of.
Restart the computer.
Tests of various video files in the project (which happens with all)
Moving the files to another drive
Create a new project on another drive
Old project with images that have worked before.
No luck with anything. Any help is greatly appreciated! I have deadlines to meet and no backup computer!
I also lived down in Illustrator. I found my way to this subject and discovered that my problem is a Chrome extension called Pushbullet. After the suppression of Pushbullet of Chrome and restarted my computer, I was able to drag clips into my script again. If you use Pushbullet or perhaps another ill run Chrome extension, chances are, that could very well be the source of your problem!
I shot a video with the Canon 5 d Mark III (1080 p) and edited a 4 minute video that I am trying to export in an H264 file. I used the preset for Vimeo 29.97, 1080. But whenever export stops half way and first accidents. I tired 5.6 times and each time she stood for 2-3 hours before crashing. He really did once but the audio has had some problems. After that I could not export again! The information?
I use a Mac book Pro 15-inch, mid 2009, 8 GB of ram, running Mountain Lion and have the latest updates for first.
Try to remove all the bodies earlier and partially exported versions of the file. Then open a different project in Premiere Pro (any; even a new project will do). Go to Edition > Preferenes > Media and click the Clean button. Close Pr, open your project of problem and try to export again.
I have a frustrating bug that seems to be relatively new. I have pointed out the difficulty of bug with Adobe, but I was wondering if anyone else has had this problem, as follows:
- Working in a sequence PP I decide I want to use I or PS to create an asset (plate clean, graphic, title, etc.), could be just what you think. For the sake of arguments fear that say I opened PS to a clean plate.
- I've waived PP, open PS my work and make my own plate, again for arguments sake lets say it's a png that I export, but I found the problem with any type of file (jpeg, psd etc.).
- I can go back to PP (leaving open PS, but cela should not be a problem, right?) to import my own plate. I double click a bin I attributed to the active I want to import and enough regularly (9 of 10) PP decides to crash with an important fault/error.
- I then have to reopen the PP, to go through the process of creating a file duplicate recovery and tart on. If I then try importing action that I just described, everything works as it should.
The question does not seem to be a bug PP. I've always worked in this way, always on the same machine. I regularly HAVE other PP, and PS, the strands for each project and who them in that I need. It's frustrating because it's really slow me down and I do a tone of projects duplicate every time I import an asset. Done this with PS and I haven't tried not the issue with another application, but I'm guessing that I would get the same.
Someone had this problem?
See you soon,.
With the help of creative cloud
PP 2015.0.2 Edition
PS edition 2015.0.1
Window 7 machine
Thanks for your reply. I keep my updated drivers using the nvidia experience application. I'm running an GTX680 GPU and it is to show that to fully up to date. Don't think that this is the cause, but I'll keep checking the status of updates.
See you soon
I had so many problems with the CC (2014) since the 8.1 update. The last problem is interacting with the media in the project window. In any version of PP (7, 8.0.1, 8.1), when I try to drag the media from the project to the timeline window, I get the crash 'first Pro CC met a serious error... ". ». I use a Macbook Pro i7, 16 GB of ram, Nvidia GT graphic map of 750 m, on OSX Yosemite. I tried to clear the cache of media and the parameters of compensation at the start with alt + shift. I've been using 8.0.1 due to previous problems with ui serious lag on 8.1. I had more problems with the PP in the last 3 months than in the previous 7 years, I have used.
You have the extension installed "Pushbullet" Chrome? If so, you and Baemon should try to remove and then see if the problem goes away. He worked for others: Re: Premiere Pro CS6 crashes when drag-and -
So, I recently installed the Adobe Production Premium Suite for Windows 7. I installed all the updates and everything worked well. Then a month ago, I went to edit in Photoshop CS6 and it crashed just after importing the files. So just out of curiosity broke down when opening anything in the suite, After Effects, first, etc. So I uninstalled, reinstalled and downloaded all the updates and everything worked very well. Now this nastly little problem has arisin once again. Illustrator and Photoshop seem to work, I can load files, edit, save, restore, etc.. But Premiere and After Effects won't start. First starts very well and I can create a new project and set up, but once I am finished it first is actually opened, it instantly before I can't do anything. All I get is a message saying Windows this program has stopped working and then just exit out. No first error message. I then decided to open the project file, its opening and creation has not crashed. I imported the clips, no problem. I selected a clip to start editing, and first crashes everything as he has done before. If this problem happens with the TWO CS6 first Pro and After Effects CS6. With After Effects, I get the error message: After Effects error: current Crash. Last logged message was: 4224 > < ae.blitpipe > < 2 > make new context. Then I click OK and a second error message appears, it read: After Effects can't continue: Sorry, After Effects broke down. Using After Effects and support, go to (Adobes site). If you can't always solve the problem, contact Technical Support of Adobe (2). (0: 42). Then Windows appears with his message informing me that After Effects has stopped working.
Intel Core i7 3570 k
8 GB ram G.Skill
Motherboard ASrock Z77 Extreme 4
XFX Radeon HD 7950
2xAdata SP900 64 GB of SSD in RAID 0
1 TB Seagate Barricuda HARD drive
I can't see my version number of my applications because well I can't start their. I download the last update for first as I type this, it is currently updated according to the Adobe Update Manager.
Unable to launch fully is often related to the video driver. I'd go to AMD/ATI, check your video driver installed. If not the most recent, then download and install it. Note: there are a few problems with some of the latest drivers from AMD/ATI (especially in the PS CS6 forum), then it might be necessary to roll-back to a previous video driver.
If this isn't the cause, in your case, then you have come to the less ruled out one of the main causes.
CS5 program still crashes when opening. This can be repaired.
I upgraded accidentally to Windows 10. I discovered that the majority of my CS5 Production Premium software is incompatible with Windows 10. I reinstalled Windows 7 Profession since the backup file. Everything seemed fine function until I tried to open again. Shortly after the opening again it crashed, and she continues to do so. Here is the text of the problem connect when the software crashed and consider closing.
Problem event name: APPCRASH
Application name: Encore.exe Adobe
Application version: 188.8.131.528
Application Timestamp: 4ba2cf79
Fault Module name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18933
Fault Module Timestamp: 55a69ec4
Exception code: e06d7363
Exception offset: 0000c42d
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
Thanks, I'll try to remember to do.
It worked as well as import in the still rather than export them via dynamic links of Premiere Pro.
Thank you, again. I really appreciate the help.
When I upgraded to 10.11.2, Notes on my MacPro stopped running. It crashes when opening. Any ideas on how to get it back?
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
For this step, the title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).
Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
In the Console window, select
DIAGNOSIS AND diagnostic USE information reports ▹ user
(not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.
I know that the report is long, perhaps several hundred lines. Please report all this anyway.
If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.
In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
Please do not post other types of diagnostic report - they are very long and rarely useful.
When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
Hi, when I try to open a file first said "the project has been saved in a newer version of premiere pro and cannot be opened in this version."
The thing is: I opened the file in the latest version on a new computer when I newly installed Adobe so this may not be true... What can I do?
Thanks in advance.
Are you sure of his on the latest version. You can check this in Help / about...
It should read 2015.1 (9.0.1 build 174)
Might want to hit the option updates which is also the title of help.
J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?
Sorry for this question.
Changing the audio channel seems to be the cause of my problems. I have change audio channels on the video for my project it to appear on my preview window use J K L to Polish thru and it hangs and stop.
This looks like a problem that we know. You can avoid collisions by turning off 2 Audio Preferences:
- Maintain the pitch audio when the shuttle
- Outputs multi-channel sum to Mono in the Source monitor
See if your situation improves after the deactivation of these preferences.
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