Premium Fax e-All-In-One c410: Premium Fax e-All-In-One c410 printing, copying and scanning problems

My c410 HP Premium Fax e-all-in-one won't copy (white spell page), only prints in faded gray even when the quality is set to 'best', will only print up and part side of page - excludes the middle of the page and analyze only a portion of the document.  A new black ink cartridge has been installed in a couple of weeks.  Supply levels say the black is full, all the color is 3/4 full and the photo ink is full.  The printer has been idle for a few weeks - I had to restart it returning to work, because he wouldn't (and is often not) respond to print requests.

Hi @14141,

I see by your post that the copies are to come in white and black is printing in grayscale. I will definitely do my best to help you.

Please, try the steps outlined in these documents to see if she will help solve this problem. Do not take into account securities.

Problems print quality setting for the HP Photosmart Premium Fax all-in-One Printer Series (C410a C410b, C410c, C410d, C410e).

An "Incompatible cartridge ' or 'Ink cartridge problem' message for HP Photosmart Premium Fax e-All-in-One Printer Series (C410)."

Inkjet printers from HP - "Ox."... «or «C2...» "Error code appears.

I have also provided a few steps to troubleshoot issues when you try to print from the Mac.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +.

Then click the Add button.

You use genuine HP cartridges?
What are the ink levels?

Let me know the results of the Diagnostic print quality report?

If you appreciate my efforts, please click on the "Thumbs up" button below.

If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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