Presario CQ5720F: Changed the motherboard, need original key from windows 7 to get my replacement windows 10 key

Hi there, I don't know if I'll have some luck with this question, because my computer is a few years old. A few months ago I asked a friend to help me to update my old computer, which he did, but it seems to cause problems with my OS. I believe that my machine originally supplied with Windows 7 on it, and I was updated for Windows 10 a little so that before all this. So long story short, my friend updated my PC successfully, but when he was done my version of Windows 10 now shows the text "Activate Windows" on the lower right.  I was told that it was because my internal hardware had been changed, but when I contacted Microsoft to get a new key, they needed my original key of Windows 7 so that they give me a free replacement key Windows 10.

I doubt that I'll be able to get assistance to get a new key for this machine, as it seems that all official support, I tried to get all of lead them to dead ends. I'd appreciate help on the question if this means that I can save my money and not end up having to buy a new key for Windows 10.

The computer (your desktop, right) provided with Windows 7 Home Premium. There was a sticker key Code on the case. What happened to him?

Tags: Notebooks

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