Presario: I have a laptop HP Compaq Presario CQ60-224NR Notebook PC

Hi, when I turn on my computer, I can hear it go through its connection, my wifi lite comes on but my screen remains completely black.  How can I solve this problem.  Thanks for your help.

Anne49

Hello;

Let me welcome you on the HP forums!

I read your message on your screen remains black after start-up and wanted to help.

Here are a few troubleshooting steps you can try: http://support.hp.com/us-en/product/HP-Pavilion-dv9700-Entertainment-Notebook-PC-series/3632106/model/3665111/document/c01997899/

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks

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