Presentation of Adobe acrobat 9 pro can not communicate with hp officejet 8600 premium pro scanner via WAI
Scanner works with the HP software and test successfully with HP Diagnostic Utility 4.2. However, when I try to create a PDF document from the scanner by using Adobe Acrobat 9 Pro I get an error message indicating that Adobe cannot communicate with the scanner HP 8600 WAI or Twain.
I've worked fine before with my HP 6380 hooked up via USB
Hi jusandi,
Because the printer is able to scan from HP and Microsoft paint software then the problem you are having is with the Adobe Acrobat 9 software. My first suggestion would be to uninstall the program and then reinstall it to see if the problem persists. If you still have the same problem, you need to contact Adobe technical support.
Tags: HP Printers
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