Preview "HTML5 in the browser" does not...

Hello

I recently had the problem where Preview "HTML5 in the browser" does not work. All I get is the "loading" animation

I tried several different projects using Chrome and Firefox.

Overview "in the browser" works very well.

Let me know if you have any ideas!

Thank you.

Ryan

Hi Ryan

You're on a PC? If so, it is quite easy to find the folder. Just close Captivate, then find the icon that you use to open the Captivate. Right click and look at the properties. From there, you should see in the shortcut at the bottom tab on the left is a button allowing you to 'open file location '. Click on that, and Windows Explorer opens. From there, find the Utils folder. Open it and you have a CleanPreferencesWin file that you can run.

See you soon... Rick

Tags: Adobe Captivate

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