"Pri master hard disk: S.M.A.R.T. Status BAD, Backup n replace."

Can someone tell me what this means and how to fix it? Thank you!

This means that the CHIP think that your hard disk has failed and must be replaced.  If the disc cannot be replaced immediately you should not take chances and backup the disk while you still can, if you do not you may lose all the files on the disk!

SMART isn't always reliable 100% so you should get a diagnosis from the manufacturer of your hard disk drive and run it to see if it agrees with the SMART utility.  If the drive diagnostic utility reports the disc as failure, you should replace the disk as soon as.

John

Tags: Windows

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    Try the following steps to disable the automatic restart in case of system error and check the result.
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    Also try to start your computer in safe mode and check if the problem persists.

    See Contact HP

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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