Print and scan the doctor

I downloaded print HP & Scan doctor and after having extracted the files, I learned that the complete software solution has not been downloadedand as a result, I should click the software solution. I did (several times, but need me round in a complete circle! very frustrating because he was working - anyone has a solution please?) Thank you

Thanks for getting back to me, Pete

If you are able to make copies of the unit itself, I'd recommend a "profound" uninstall to remove completely all files of your PC printer. Once the uninstall is complete, reboot the computer and reinstall the printer again by running the installation wizard.

Here are the steps to help you.

I hope this will do the trick!

  • Perform a level 3 uninstall if you have an HP computer or a level 4 uninstall if you have a computer not HP.

There are 2 ways you can run levels:

Of the Original installation CD:

1. Insert the CD in the drive and then cancel Setup

2. open "Computer", and then right click on CD drive and open

3 open the Util folder

4 open the CCC folder

5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features: HP printer install wizard for Windows

If the software has been downloaded and extracted to your system:

1. Click Start and type %temp%, in the search field and press ENTER to open the temp folder.

2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

3 open the Util folder

4 open the CCC folder

5. If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

6. once the uninstall is complete, restart the computer

7 run the Accessories\ System Tools Disk Cleanup

8. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

9 download drivers and full software features:HP printer install wizard for Windows

Good luck, please let me know the results!

Tags: HP Printers

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