Print head is not in an intermediate position to change the ink. It is turned off. Cannot make it work.

Printhead moves with power. In stop - open the control panel and the head does not move to the Center

Hi HenryB,

What you describe is normal.  The cart holding the ink cartridges will move only when the unit is running, so there is nothing wrong with your device.

I hope this helps!

Tags: Canon Printer

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