print screen does not work with ios 10

I used to take screenshots by pressing the sleep/wake button and the home button. with ios 10.01, it no longer works. even if I get home before the sleep button sleep. even if I press them together very quickly. It does not work. I tried several times by pressing on quickly. I tried to restart. still does not work.

Hi laurannso,

Thanks for the update to iOS 10! I understand that you have problems with taking screenshots with your device. You can try a simple reboot of your iPhone. Restart your iPad, iPhone or iPod touch

If restarting the device does not resolve the problem, try to save your iPhone restaurant next to the factory settings.

The backup of your iPhone, iPad and iPod touch

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

These measures should have your screenshots works on your iPhone, as expected. Please use the Apple Support communities to post your question.

Take care.

Tags: iPhone

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