printer appears twice

Please can someone give me a solution to this problem?  Thank you

I also have my HP Envy 5530 listed twice on the HP homepage, I read a post above about fax issues.  I would do the same set as resolved upward earlier?  The changes will bring changes to the network settings or not?

HP ENVY 5530 SERIES (NETWORK)

225 68 HP (HP ENVY 5530 SERIES) [WANT TO DELETE]

This happened after I turned on the printer the next morning and it started to install the drivers again without the installation CD.

Also can I keep just the printer on all the time?

Thanks for the reply.

Can I get a solution please?  I would like to solve this problem.  Thank you.

Hello lindansf,

Thanks for the follow-up of the information on your computer.

There are two ways that duplicate printers can be removed from your Windows 7 computer:

First way:

1. open the Start Menu and select Control Panel.

2. now open the devices and printers (you may have to switch the icons view if it's in the category in the right corner)

3. right click on the printer that you want to remove HP 225 68 (HP ENVY 5530 SERIES) as you said in the first post and select "remove device. You may need to make sure that all pending print jobs are cancelled all first by selecting "see what's printing.

4. go back to the control panel and open the Device Manager.

5. Select Show upstairs and check Show hidden devices.

6. in respect of imaging, printers and queues, right-click devices and 'Uninstall' any duplicate printers.

Second way and required option if the above does not work is to uninstall and install the printer software:

1. open the control panel and select programs and features.

2. Select the printer in the list and click on uninstall.

3 re start the computer and use the CD that came with the printer to install again.

Let me know if that solves the problem.

Thank you

Tags: HP Printers

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