Printer cannot print black

Similar Questions

• Printer cannot print black, even with new ink

  Original title: cannot print in black

  I cannot print black on my printer.  I changed printers, ink cartridges and tried printing in different programs such as Word, wordpad and Excel.  Other black print colors just not.  Can someone tell me what is the problem?

  When you installed the printer cartridge, did you remove the protective sticker on the cartridge? Sometimes people forget to remove this and install the cartridge.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• Printer cannot print black ink

  We have HP Photosmart B110 series - just moved pc and printer from one room to the other and when he came again to print the printer does not print black ink.  The cartridges are fairly new, and we did not use a printer, so I don't know that the black ink is not low at all, and the pc shows only a fraction of the black ink used.  The pc and the printer are not defects, it prints fine in other colors.  Went to the diagnosis of HP's utility and the printer came with all green ticks, but the test page printed came in white.

  Cannot make the step "Uninstall" I have lost the cd to reinstall the software.

  Baffled.  Can someone help me please?

  I watched several blogs on the site of HP, which concerned problems similar to mine.  I have combined several approaches and now have a printer that works properly.  I removed the print head and it soaked for three cycles of 5 minutes in distilled water (~ 170) about 3/4 inch deep with continuous slight stirring.  First soaking quickly became the black water, the second ended with the water a dark gray color, but the third rinse was almost obvious.  Hot distilled water dissolve the ink dried in the passages of the small ink contained in the part of ejection of ink from the print head cartridges.  I then carefully dried the print head as instructed, clean the electrical contacts on the printer and placed the print head and ink cartridges in the printer.  I turned off the printer, then unplugged it for a minute.  I have the plugged in and turned on, allowing it to print an alignment sheet.  Because the water remained in the corridors of the ink, the sheet had empty spaces, but a sheet of test house which has small samples of many points of color and the words in the color of each word was then printed with very good results.  The printer has now worked perfectly for a week.

• my printer cannot print black ink and cartridges are all brand new

  my printer doesn't print black ink and cartridges are all new... any suggestions how to solve this problem?

  See the solution in this post.  Be sure to check the vents, as described in a link in this post.

• Cannot print black or yellow on my hp 5520

  I have problems printing black and yellow of my Photosmart HP 5520. I ran head clean process repeatedly wait between cleanings and it still does not print. Black print cartridge is brand new and yellow is half full. I've been on the link which when black and other color does not print and still no luck. Any suggestions on what to do next would be greatly appreciated.

  Hi Octaboze,

  I sent a private message on the Forum, please go to your userpage to the right of your username, you will see your Inbox.

  Thank you

• My Pro9000... Cannot get black ink to print in black. installed new catrdidge and made 3 deep cleanings.

  I have a Pro9000 Mark II... I can't black printing black ink - it comes out grey. I installed new catrdidge and made 3 'deep cleaning' and test pages see the normal... any ideas?

  "I work a LOT with this printer to work.

  How is "MUCH?  There may be a defective print head.  Things wear out, but if that's the case yo u can replace.

  But I'd rather see buy you a new Pro-100.  The cost would be close, if you find one on sale and you would have a more updated printer to date.

• HP Photosmart Premium C309: printer cannot print black ink (it's a new cartridge).

  Hi everyone, I hope someone can help me troubleshoot my printer.

  yesterday, I installed a brand new authentic ink cartridge of HP for printer HP C309 photosmart premium.

  The ink level for black on the printer is full, my other levels of color ink is low, but that should not affect something because I never print in black and white for the documents from the school.

  I tried to print black-and-white documents and the printer is fading the black in and out and sometimes not black at all, despite the fact that I have installed a new black ink cartridge.

  I tried:

  (1) align the printer cartridges through the tool on printer settings (this alignment failed 2 times, always without success)

  (2) cleaning of the print head through tool on printer settings (tried this 3 times and still no improvement)

  Any other suggestions?

  Hi @plutolover2011

  I want to help you to be able to print again. I understand your color cartridges work, but it's not black ink.  Please start with the procedure described in the following document; Printer prints a blank Page or does not print black or color ink for HP Photosmart Premium C309a the C309c all-in-One

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest that if the printhead and the printer he are out of warranty.  Hot water rinse printhead - HP ink printers of the series with removable head.

  I have recommended this solution to others and have been successful, but I can't guarantee that this will solve the problem, it is a term of type line of effort. I hope it helps.

  PaganC wrote:

• Photosmart 5520 cannot get black ink to print

  I have successfully install a new black ink cartridge 564 in the photosmart printer 5520. It will print no black ink. However when I print a report of diagnostic quality printing black ink will print the words and rectangle boxes.  On the report there are 4 boxes, one for each color boxes, cyan, magenta and yellow are filled in with each respective color, howerer the black box is empty or the color of the white paper. My estimated black ink gauge says it is almost full. Can some help me?

   I have down loaded new updates and now my ink as been solved problem.

• Printer does not print black HP 5510

  Have seen a lot of other people have had the same problem with printing is not black. I did every thing to try to overcome the problem, if can help me please, HP all in one printer 5510 model.

  Hi @Ted-6

  I see that you are unable to print your Photosmart 5510 black, I would like to help. I appreciate the efforts that you have done so far, but please make sure that you have completed all of the steps described in the following document. Printer cannot print black ink or color ink, or prints blank Pages.

  Although I hope that this solves the problem, he couldn't. If the problem persists, please post back with your warranty status. Use the following link to check your guarantee.

  If your printer is still under warranty, call HP and explain the problem that you are experiencing. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  If your printer is no longer under warranty, let me know and I'll do my best to help. Thank you. I look forward to hear from you.

  IMPORTANT: Please include your country in your next post. Thank you.

• Want 7640: 7640 Envy will not print black

  OK, I've seen similar problems on the forum, but no answer doesn't solve my problem. The printer will copy in black, print a test page started from the printer, but will not print anything in black from the computer. The test of the generated printer prints black and all colors very well, but a request of the computer results in a blank page. Remove the black cartridge to print in black through the color cartridge.

  Any thoughts?

  THX,

  Doug

  Hello @DougDuff,

  Welcome to the Forums of HP Support! I see that you are facing problems with your HP Envy 7640. You cannot print in black ink when printing from your computer running Windows 8 operating system.

  You are able to make black copies and test pages have black ink on them. This is called a composite black, so he draws from all cartridges to produce a black as text.

  I would like you to start troubleshooting here: color or black ink not print

  What are the results? Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• Photosmart 6515 stopped printing black

  Printer worked fine for a year.  Low so changed black cartridge (HP only), did the setup and does not now print black.

  Completed all the steps, cleaned vents, print heads cleaned, etc.  Still does not work.  Tried another new cartridge, still does not work.

  Started restarted plug pulled... nothing is done.

  Of course, it's just more under warranty...

  All solutions... ' t won't have to buy a printer new will not be HP this time

  Hi jman751,

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

  tlotans, have you followed all the steps in the following document. Printer cannot print black ink or color ink or prints blank Pages.

  Although I hope that this solves the problem, he couldn't. If the problem persists, please post back with your warranty status. Use the following link for check your guarantee.

  If your printer is still in warranty, please call HP and explains the problem that you are experiencing. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  If your printer is off warranty, let me know and I'll do my best to help. Thank you. I look forward to hear from you.

  Please also include your country in your next post. Thank you.

• Photosmart 6510: PS 6510 won't print black

  Printer cannot print black ink. I ran the cycle of cleaning several times. The cartridge is new. Gets moderate use with periods where it is not used. The printer is out of warranty. Mention was made in another series of posts on this problem that there may be more specific than just running instructions once again the cleaning cycle.

  Try here.

  http://support.HP.com/us-en/product/HP-Photosmart-6510-e-all-in-one-printer-series---B2/5058334/model/5058335/document/c03760633/

  Let us know.

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• HP Photosmart C310 print black even with new cartridge

  HP Photosmart C310 cannot print black. Replace the cartridge and ran clean printhead multiple times. Still nothing. Print head alignment failed. Printer does not turn off with power button. Recycled/restarted by pulling out the plug, count to ten and reconnect it.

  Nothing changes except power button works again.

  The steps in this post can help.

• Re: HP Deskjet 3520 - will not print black text

  Re: HP Deskjet 3520 - will not print black text

  so frustrating piece [language edited by moderator]

  Hi @Jaaanosik

  Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

  If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.