Printer disconnected

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• Error says printer disconnected, but it is not

  Earlier, my printer works well. But now when I run HP solution Center on my Windows XP, it says printer disconnected message. Please help me, I have checked all my power lines and fine, but I can't find a solution to this problem...

  Hello
   
  1. What is the exact error message?
  2. What is the model of the printer?
  3 did you changes to the computer, before the show?
   
  Method 1:
   
  Check out the following link.
  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
  Method 2:
   
  Update to the latest printer drivers available.
  How to manage devices in Windows XP
  http://support.Microsoft.com/kb/283658

• SOLUTION for your HP printer disconnect and/or constantly disconnecting from the network

  If you are having a problem printing, scanning or fax with any HP printer because of this be disconnected and constantly disconnecting from the network, here again is the fix!

  I thought that this all after several failed attempts with HP Support, my Internet access provider and various troubleshooting tasks including reinstall the HP software and more and more.  Well, through self teaching on internet and exhausting search for 6 months, I FINALLY thought to it.  OMG!  I'm a paramedic (not IT) and a little computer but far not an expert.  I have all of you here!  Nobody seems to have the answer, but I'm sure that I'm doing it to 97%.  Whatever it is, if it please answer and let me know that it worked for you!  :-)

  It doesn't matter if your printer is installed cable or wireless.  You don't reinstall your software, no recycling power of your printers or your router/Modem.  Your printer is unstable on the network and continues to log out or disconnect from the network it is NOT because the software is glitched, it isn't a firewall problem by saying, is not a router problem, is not a problem with your power cord, because most networks use a 'Beach' and IP addresses for security reasons This kind of "cycles" the IP addresses of the devices to reduce the risk of an attack.  A printer is not a threat, but the 'network' don't own human intelligence, so he does not know this.  Here are my step by step instructions on how to basically your printer address IP (static IP) instead of change back through a cycle so drop your printer on the network or disconnected.

  Funny, if you're someone who has had the elements in your print queue, they will not print, and you turn your printer off and on again and suddenly your print... well documents, join my club.  The reason it works is that when you turn on the printer, it starts with the same IP address before cycle.  If you are someone who is sitting there for a while and all of a sudden your printed documents without changing you something... it is because through the cycle of change of IP address, it hits your printers IP address and the network would allow him to print.  Not very funny, I know.  It took me forever to figure out why my printer would print sometimes, but not always.  Since I thought at this point, I can SCAN, PRINT, and use all the features of my HP software installed like HP, Photosmart Essentials Solution Center.

  On your printer, go to menu/Setup/network and press OK.  In the network menu, print a "network configuration page" so you can see the IP address and other settings of your printer.

  Now, back to the main menu on the screen of your printers.  Or you can go to your web browser and type the IP address using decimal numbers too and this will take you to the web page of your printers.  Choose: setup\network, then press OK.  Look for the IP settings and press OK. Choose "manual" instead of "automatic". Manually enter the IP address it as well as the default gateway that you can see the Network Setup page you printed earlier.  Note: If you manually set the IP Address of the printer, make sure that it is outside the range of your router's DHCP. Otherwise you might encounter a problem with IP addresses on your network duplicate. (If you don't know how to do this, write back and I'll explain).  Don't forget to click "save changes".  Now, restart your computer, and print just what you want.  :-)

  A trick I often use with DHCP network printers:
  In printers and faxes, right-click on the printer and select "Properties".  Click Add a new port.  Choose standard TCP/IP port configured for the host name of the printer. Read the host name of the network printer configuration sheet.
  
  Using my method means that you always connect to the printer even if its IP address changes (which can happen with the dynamic configuration). This does not jeopardize the security of your network.  It shows just your printer to stay put and stop traveling the highway of IP address.  :-)

  The DHCP range is the range of IP addresses that the router distributes automatically as devices to join the network.  The DHCP range is determined by the router and each brand has a range that is set at the factory (which can be changed by you).

  Default value for the DHCP of your D-link is 192.168.0.100 to 192.168.0.199.  Thus, outside the DHCP range est.2 a.99.200 a.254.

  Is a handy cheat sheet attached.

  You can change this interval by entering the router settings page - type the router's IP address in a browser, enter the login information and access the DHCP parameter area (varies depending on router, hunting around).

• HP4630: while a single 4630 - printer disconnects despite a wifi connection

  I installed the drivers from HP4630 on my Windows laptop, 10, it says that it is connected to the wifi by the test pages.  As soon as I try to print it tells me that the printer is 'offline' to the right of the description.  I spent 2 hours trying to solve.  The "Connect" under "Printer" selection is not allowing me to get depressed.  I am at my witts end

  Hi eleanors road,.

  You are welcome!

  Please keep me on the progress, once you have the time.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope this works!

• HP Photosmart premium printer that disconnects constantly with my wireless setup.

  My Photosmart printer disconnects constantly.  I have to go to the Wireless Setup Wizard to bring him back.  I use a laptop HP pavilion dv6-321.  I also have 2 dell desktop computers that are connected is the same too.  I'm using Comcast as my ISP and have a Cisco's Linksys wireless router.  Can anyone help?
  Thank you.

  Hello

  1 did you change on your computer before this problem?

  2. what operating system is installed on your computer?

  What version of the operating system Windows am I running?

  http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

  Follow the suggestions and see if it helps.

  "Method 1".

  Follow the steps in the article.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2

  Check to see if the problem exists in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  See also:

  Network printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

  (For Windows 7)

  Previous post your answer for you help in this matter.

• ENVY 4500: My printer ENVY 4500 guard disconnection (no WiFi)

  My ENVY 4500 guard printer disconnect sporatically. One minute I can print correctly, either the printer could not be reached. The printer status "the printer is not connected.

  This continues to be of all devices, not only my iMAC. I tried my laptop, my iPad, iPhone. Same story. When it fires, he died for all devices. I tried to reinstall the printer, tried to restart, unplug. Nothing seems to fix.

  If I print the report directly from the printer during this time, it says everything is connected and no problems found (see attached image).

  Then after awhile, like an hour or two later, all of a sudden the printer will spit on all the prints that were in the queue.

  I contacted support and they connected to the printer and reset some settings, and it started working, then a week later he did it again. She continues to do maybe once a week or more.

  I don't know what to do more. Anyone have any ideas?

  

  Hi @valiik,

  I wonder, have you tried to set a static IP address? Your HP printer static IP address assignment

  Please let me know.

• OfficeJet 4630: 4630 Officejet does not print

  My printer will not print, think that it is connected to a document that is displayed in the State feel that "suppression", but not go away?  The printer will copy ok and I can print a diagnostic page but it will not print any documents.  If I try, it goes into the queue but nothing happens?

  you use the printer wireless? in the affirmative.

  remove the printer in your queue and then turn on your printer > router > computer and then add the printer to the queue.

  If you use the printer with a cable remove printer > disconnect and reconnect the cable > add a printer

• After update for HP UPD PCL 5 on the network drivers, local printers now very slow printing

  I've recently updated the HP Universal Print Driver PCL 5 on my Windows 2008 R2 file and print server.  All printers on network HP 5 now show the new driver of the UPD PCL 5, and 5 all seems to work fine from all clients on the attached network.

  However, as soon as I had updated the drivers from server, anyone with a printer connected locally HP began to test response times very slow when trying to print jobs to their local printer or even bring up the properties of the local printer.  I think that it is because local printers also use the HP UPD PCL5 driver, and something "broke" when I updated the driver on the server.   If the local printer is set as default, trying to make it appear a Properties dialog box takes several seconds (before it was instant), and clicking PRINT in any application results in a noticeable delay for the print dialog box to appear, followed by another notable delay (as in 10-20 seconds) before work is treated and control the application returned ot the user.  The printer takes then to another a few seconds to process work.  Essentially print jobs local just went from 5 seconds to 30 seconds or more for each task to start to print more.  This is unacceptable.

  I tried to remove all printers on network among the PC client, and then deleting the local printer as well.  I restarted, then used the install.exe HP UPD PCL 5 to start the installation on the local computer, choosing to do an installation of USB.  I turned on the printer local return and it has been recognized and loaded the new HP UPD PCL5 driver, but the problem persists.

  So after messing around with this more yesterday I think I narrowed down it to a port number.  It seems that when computers with local printers connected downloaded the new UPD PCL 5 form the network (updated their drivers for network printer), he reconfigured the USB port for each printer connected locally.  The USB port on the local printer will now appear as "DOT4 generic IEEE 1284.4 support printing", while before I'm pretty sure he showed as "DOT4 HP Laserjet one."   This white paper (which is unfortunately for Windows XP) appears to support the hypothesis that the port has changed and that the generic port is much slower (this is what we see now with local printers).  White paper on the issue of generic DOT4 port

  I tried to delete all printers that use the UPD from a local system and then using the install.exe form the UPD package to install the local printer as a USB printer (disconnection of the latter before installation and then in reconnecting it when you are prompted by Setup), still the same generic port is re-created.  How can I change the generic port to a specific port HP driver for printers normally respond again?

  Furthermore, I opened a ticket with the help of HP on the issue Monday afternoon, it is now Wednesday morning and the only response I received was a request to make sure that my cables were not more than 6' long.  Seriously HP support?

  My best guess is that you do not use the name of specific driver to the version on the print server.   Driver version-specific name will look like "HP Universal printing PCL6 (v5.9.0).   Non-specific to the version name will look like "HP Universal PCL6 print.

  When you work with print servers, it is recommended to use the name of the version-specifc driver.   I think what happened here are that the driver has been updated on the server, and this update was then pushed to clients through point and print because the pilots names.

  You have indicated that you are using the PCL5 driver.   In a general office print PCL6 offers the best combination of performance and print quality.   I recommend you go to PCL6 immediately, unless your devices or custom applications/solutions are not compatible with PCL6.  (This is very rare)

  If it were my system, here's what I'd do.

  1. Download UPD PCL6 5.9.0 and PARK of www.hp.com/go/upd
  2. Install the UPD PCL6 5.9.0 on my print server using the name specific to the version - create a temporary queue.
  3. Run AutoUpgradeUPD.exe from the PARK to remove queues existing impression on my print server and re-create them with the PCL6 driver.   (See http://youtu.be/mYCVx1RBp9w for more information on this utility)
  4. Remove the temporary queue
  5. On my clients, I would remove the existing printer USB connections.
  6. Run the UPD PCL6 5.9.0 installer and select the USB - Plug and Play mode and make sure that both check boxes are enabled.
  7. Re-connect local printers.

  Something else I could try to implement PRNCON of the PARK on each client.    It will be delete and re-create the connections to printer to the print server.    This can be run without command-line switches, but I like to use the '-2000 w' command to force a second 2 the delay between the removal of the printer connection and recreate.

  In a last time, I'll make sure to remove any old/unused drivers from the print server.

• My Hp 8600 more custom print or scan more from glass

  I have a HP 8600 Office pro jet which works OK, but suddenly it I cannot print or scan by placing a document on the glass.  I can print from my computer, but not directly from the printer.  I get an error message telling me to ' reload original in the ADF and try again "or an other error message telling me the ADF is blocked.  As I'm not using the ADF, it is meaningless.

  I tried to turn off the printer, disconnect, leaving for 5 minutes and try again, but this is not enough.

  Very frustrated because I need to analyze urgently!

  Maybe there is something in the adf file that triggered the detector? Try to lift the scanner see if there is a piece of paper or something stuck in there to open.

• Printing - HP 8600 Officejet Pro - can't cancel print job

  I have a print job stuck in the queue. I went to control panel, printer, printing, printing highlighted, click Cancel, and it will not erase. Disabled modem, computer, printer, disconnected from power, started over. Still working here and stuck in the queue. Any suggestions how it empty. Cannot print other jobs until he is allowed out.

  Hello

  Download and run the utility HP Print and Scan Dr. from the link below.

  www.HP.com/go/Tools

• Color HP LaserJet Pro 200 M251nw to print alignment

  Images and text color print out of alignment.

  The problem started the first day that we had the impression.  It took me a while to get into this diagnosis, but I tried the following:

  I tried to replace the (expensive) with new toner cartridges.  The problem is even with the original Starter cartridges.

  I tried a reset of the complete printer.

  I tried to let the printer disconnected from the power supply for 24 hours.

  I tried several features alignment in the printer menu.

  Print black only is fine.  All other colors do not align between them or with blacks.  Creates a kind of 3D - ish into effect.

  The quality of printers report displays all colors fine areprinting, but not aligned with each.

  I have included scans of part of a rainbow impression that illustrates the displacement as well as the quality report page.

  

  

  Thanks for letting me know James_LAG.

  At this point, it looks like a hardware problem with the printer. Please call our technical support and you learn about a replacement printer, to 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Contact HP.

  Thank you.

• This ii detected but not added so can not print it collects in Quebec City

  Last day that it was connected through the wizrd sent by hp support but once again the printer disconnects or shows etc in offline mode, so I not UNHOOKED REINSTALLED AND the driver, even in this case failed to connect. This problem is commin after I upgraded to windows 8, pl. help me, thanks.

  Hi KAPOORML,

  Officejet 6500 what model do you have (E709 or E710)?

  Follow the steps outlined in the document below and let me know if you're still having problems installing this printer?

  Problems installing printer with Windows 8

• Problems printing from laptop to wireless network

  I've had problems for months now print wirelessly from my laptop to my printer. I use a HP OfficeJet 6700 Premium, and my laptop is a Lenovo. When I click on print a document, I get a warning on my laptop that the driver for the printer is offline. I tried to restart my laptop, disconnect and reconnect to the internet, restarting printer, disconnect and reconnect it to the internet, uninstalling and reinstalling the printer (using the existing driver and replace). Sometimes one of these 'corrections' works, other times not. Tonight I tried to restart the two, reconnect the two and then uninstalled and am trying to reinstall it but my laptop cannot find the printer to install it.

  I am at a total loss. I work from home, sometimes and I bought a wireless printer for the convenience that he cannot stand on my desk next to my laptop to connect to the computer. (Also don't know what happened to the cord for the printer on the laptop, presumingI got with the printer.)

  Both devices say they are connected to the internet. I can test my laptop and the internet connection works fine, don't know how to test the connection of the printer, but it says connected and has an IP etc.

  I also tried disconnecting everything but the computer laptop and wireless network printer, and it won't always connect to print.

  Can anyone offer any fixes? This becomes incredibly frustrating when I sit down to work and fight with the printer for hours.

  Thanks in advance.

  Hello KitchenTalesand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have connectivity problems.  I would like to help.

  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Once the reset is complete, I recommend you to unplug your router for 60 seconds, and reconnect power.

  After the restart appropriate time, I would recommend using this document on troubleshooting wireless printing Center.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• 2410 print delay

  Recently, my 2410 began to have problems printing delays. Have isolated the problem to the problem of the printer, not a computer, software or cableing. Have run the test from the printer HP - results OK but takes f-o-r-e-v-e-r to print the results. In addition, executed

  test page to the printer with the printer disconnected from the computer, the same results. May take 10 minutes to print a single page.

  Same results just trying to make a copy.  Any ideas?

  Mike

  If the printer performs a Windrow, wait 10-15 seconds before the next swath, that this is caused by the failure of one of your cartridges.  Remove the black print cartridge and print a test page.  The printer prints at a normal speed?  Is therefore the black cartridge was the issue and needs to be replaced.  If it isn't then, put the black back cartridge in and remove the color cartridge and the test page printed.  If the printer now prints speed the color cartridge is responsible and must be replaced.

  If there is not a delay between swaths but the printer made hundreds of bands to print the page and then check the paper settings and make sure that you have not selected inadvertently photo paper when printing on plain paper.

• HP C309g - m 3-in-1 printer Photo - problem of re - load software

  I'm on Windows 8;  I used this same photo printer 3 in 1 HP C309g-m on an older system of Windows 7.  I was able to use this printer for a year and so far this week, I had no problem.  I can print documents, but for now, I am unable to open the HP Solution Center to scan documents or images.   I don't remember if I had installed something new before you have problems.

  I restarted my laptop and printer, the error message reappears (unfortunately, I capture a screenshot of the error message).  I decided to uninstall/reinstall the software.  The uninstall appeared to go smoothly (I don't, however, have uninstalled the primary software first), so I put the software CD reinstall the drivers/software.   There is no option to install the software, only one option 'leave' (screen attached).

  

  I went to the HP support and downloaded the HP Print and Scan doctor.  I also used the HP printer install wizard for Windows.  Both seemed to work without a hitch.  The same HP C309g printer installation window came to download the software and drivers.  The download went through the entire process.  When I clicked on 'Finish', a time error msg (screen attached).

  

  On a previous Help topic, it is suggested to download CCleaner - I decided to do it, but I don't want to change my browser in Exchange by using the tool, so I cancelled the download.

  Here is the screenshot of my program list that shows there is "empty" remains of the downloaded software previously.  As you can see, the only software that today is a result of reinstalling is the HP Photo Creations & support Solutions Framework.

  

  Thanks for any help you can offer.

  M Carr

  Hello rcarr2013,

  Welcome to the Forums of HP Support!

  Your very informative post, I see that the Photosmart C309g software gives you a very difficult period, do not install it and allow you to analyze.

  I would suggest a few steps which I think will be very useful.

  • * If you use a USB cable to connect the printer, disconnect it.* *.
  • Since the Office Windows and R key on the keyboard
  • Type %temp%, press ENTER> last 7z Ouvrezledossier > Util> CCC
  • Run the L3 uninstall and restart the computer
  • Disable your antivirus / firewall.
  • Open the folder %temp% again, this time hit CTRL A to select all and delete the contents of this folder.
  • Disable start-up items; Windows key and R and then type msconfig. Click Start and disabled all the, and then click Services, hide all Microsoft and disable these institutions.
  • Download and install the latest version of Adobe flash player: Adobe Flash Player
  • Restart the computer and try to install, HP Photosmart Premium C309 all-in-One series full feature software and driver.

  Let me know if it has things working again.