printer do not wake off mode 'sleep' and does not turn off when the Start button / stop pressed or pushed.

HP printer all-in-one B210a win 7 64 bit.

no error message just don't wake up from power saving mode and does not turn off when the power button is pressed. must be disconnected and then turned back on. works fine until the power saving mode he did go to sleep then not answer the test print command or Toolbox controls.  power saving mode is turned off, but still goes to sleep.

First, you will need to make sure that the printer is under warranty.  You can do it here.  So, if you are in warranty, you must contact HP at 1-800-474-6836 and the United States in computer science, international users click here.

Tags: HP Printers

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