printer does not print Pdf files

as above, computer then presents the pdf text, but I can't print sheets in the printer I need (brother dcp - 117c) any help appreciated

Hi pcmcgarry,

(a) this only happens with PDF files?  Do you get specific error messages?

(b) are you able to print PDF files online?

To determine the cause of the printing problem, I suggest you try the following steps:

Step 1: Print another PDF file, such as the first page of Acrobat Help:

If that file prints correctly, the PDF file that does not print properly may be damaged.

If the file prints correctly, go to step 2.

Step 2: Print another type of file (for example, a .txt file) from another application.

If that file prints correctly, the problem is not systemic - specific to the Acrobat product. However, the way Acrobat interacts with the system may affect printing performance.

Go to step 3 to eliminate some causes related to the system of the problem.

The problem may be system resources low, not enough memory on your printer, or a bad connection between your computer and the printer.

Step 3: Restart your computer and then print a PDF file:

If the file prints correctly, your system may have been out of memory or resources.

If the file prints correctly, go to step 4.

Step 4: Turn off your printer for at least 15 seconds to clear the memory, then turn it back on and print a PDF file:

If the file prints correctly, the printer's memory was too full.

See the link below for more information:

http://kb2.Adobe.com/CPS/316/316508.html

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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