Printer does not print to restart the computer

My LasterJet Pro 400 M401dn (new) print only when the computer is restarted. I changed the USB cables, USB ports, turn off sleep on my Toshiba laptop utility. I use Windows 7. Other previously directly attached printers worked fine.

Within 4-5 minutes to restart, I am unable to print. When I restart the documents in the print queue to print very well.

Any help would be appreciated!

Julie

Hey JAGSM,

Which driver you use with the printer?  Have you installed the driver full features here?

Or

Have you installed the driver of the UPD on the same page?

I would try this printer uninstallation and reinstallation.  Try the full functionality and UPD to see if it is a driver compatibility problem that leads to this problem.

Tags: HP Printers

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