printer does not work in the windows photo gallery only

My printer works fine for everything except when I try to print something in the windows photo gallery, then it says printer is off line? any suggestions out there
Thank you

indoorairpro,
Thanks for posting on the Microsoft Answers forum.

What kind of printer do you have and which version of Vista?  The printer will really offline - the light on the printer turns off - or think Vista is it offline?  Do you simply what to start or if this printer has never worked with Photo Gallery?

Try uninstalling and reinstalling the driver and software of the printer.  Make sure that everything is completely uninstalled, restart the system, and then set the printer upward according to the recommendations of the manufacturer (sometimes you have to connect the printer to the computer at a certain time during the installation process).

If this does not work, try to reinstall the photo gallery once the printer is successfully installed.

Let us know how it works for you and if you need further assistance.
Thank you

Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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