Printer driver Canon MX922 fails to install

Running Windows 8 64-bit on a Dell XPS8500.
I recently bought a MX922 printer and the failure of repeated attempts to install the driver.  It's a multifunction and the drivers for the scanner and FAX install normally.  I use an installer from the website of Canon which is fairly recent, last updated while I was struggling with this problem.  Also, the latest version of the driver install program fails.

I finally just connected the printer to the PC after unintalling all canon software. (and the always popular re-boot)
Still no printer, but device manager reported an unknown device.
I installed "manually" a driver for this device via the Device Manager and it reported two driver options.
When I tried to install the series MX920 printer driver, it failed but gave me the mysterious following explanation:
"the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
I found a few references to this problem with Windows Vista, but nothing for Windows 8.
Does anyone know if or how I can change my PC on NT 4.0 policy drivers or know another workaround solution?
Thank you
Canon support threw their hands weeks.

Thanks for the suggestions.
Using the "Add a device" option in the "Devices and printers" window with the driver uninstalled Canon and my USB disconnected cable resulted in a supported driver installation wireless connection.
It seems to work now.
Thanks for the help.

-Ralph

Tags: Windows

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