printer drivers do not install on Dell Optiplex with windows XP

My Dell Optiplex 745 is one of the workstations using a coupleof of network printers.  We had to spend a different network server printers when the old server is dead.  Dell Optiplex connects to the network but requires a printer driver must be installed.  I have the disc but still cannot install Brother HL 5250DN and drivers HP Laserjet 3055 printer.  The error is XCopyFile failed.  Technicians of brother and Dell have checked their end and the material is very well and that he is in fact the operating system software that is bad... I use XP Professional... What is the problem and how to fix it?

My problem has been resolved.  Apparently, brother and HP did not have universal printer drivers that lead to malfunction during the installation of my printer server 64-bit for my 32-bit user workstations. Had to call the COMPUTER group to install the printer driver on the server - dared not do it myself because it might spoil the workstations.  Then I connected from my workstation on the server and downloaded the 32-bit driver option that I downloaded.

Why companies can't simplify their software and make universal knowing that there are 32-bit and 64-bit users?

David

Tags: Windows

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