Printer Envy 5540: 5540 Envy will not identify paper

My HP Envy 5540 printer was working fine, then stopped due to out-of-paper message. It is not paper. What can I do so that he can recognize there is paper?

Hi @Dayala11,

Thanks for joining the Forums of HP Support for a solution to your printer problem.

I understand that you have a printer all-in - One HP ENVY 5540 who not print because it says it's "on paper." I would like to help with that.

Here is the document of support with this problem - shows "on paper" and did not choose the printer paper.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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