Printer error 0x610000f6 General on Photosmart all-in-one C309n

Whenever I print, I get a general printer error on my HP Photosmart all-in-One Touch Smart C309n; the error number is the same every time: 0x610000f6.  I have to press OK on the screen of the printer to empty before printing again.  Sometimes it will show all the work until the error comes up, but other times it will bring up the error after the first page, and I have to turn it off to get the rest of the print job done.  Help, please!  Thank you!

The code you get is normally caused by an ink system failure, but those who won't let you push OK to get in front of them. Your printhead may be out. The print head would be out of warranty now, as is the printer, so the only thing you can do is to try to clean the print head. The document following the link will take you through the steps of cleaning and aligning the print head. The place in the document that tells you the following steps are labeled step 4 and step 5 under Six Solution in the document. If the message continues to rise, you may need to physically clean the print head. The steps to do this are in a post from Bob_Headrick. She is tied below the document mentioned above.

Print quality:
http://goo.GL/dZvCV

Bob_Headricks steps to physically clean the printhead:
http://goo.GL/DfroJ

Tags: HP Printers

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